MEMORY ACCESS VIOLATION

[m.c.riley]

Hi,

Grateful if anybody could explain the following Message I
now receive when I initially boot up my computer - MEMORY
ACCESS VIOLATION KERNAL 32 AT 7433:36236636 (the number
chages each time I switch the the computer i.e the is the
number was 3255:5955564.

And how I mend the fault.

Thanks

MR

 

[Rick \Nutcase\ Rogers]

Hi MR,

Swen worm, see:

https://www.europe.f-secure.com/v-descs/swen.shtml
http://us.mcafee.com/virusInfo/default.asp?id=helpCenter&hcName=swen
http://www.viruslist.com/eng/viruslist.html?id=88029

Clue: Microsoft does not distribute updates or patches via e-mail. You
likely recently received and installed one of these faked support emails.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Ken Blake]

In

Grateful if anybody could explain the following Message I
now receive when I initially boot up my computer - MEMORY
ACCESS VIOLATION KERNAL 32 AT 7433:36236636 (the number
chages each time I switch the the computer i.e the is the
number was 3255:5955564.

Did you recently get an E-mail message, purportedly from
Microsoft, and installed the attachment it included? If so, it
wasn't from Microsoft (Microsoft never sends out patches by
E-mail) and you installed a virus.

Go to
http://securityresponse.symantec.com/avcenter/venc/data/[email protected]

 

[Alex Nichol]

Grateful if anybody could explain the following Message I
now receive when I initially boot up my computer - MEMORY
ACCESS VIOLATION KERNAL 32 AT 7433:36236636 (the number
chages each time I switch the the computer i.e the is the
number was 3255:5955564.

That is characteristic of an infection with one of the Swen viruses.
A cleanup utility is available if you go to
http://www3.ca.com/virusinfo/virus.aspx?ID=36939
and in Characteristics, Cleaning Utility available, click the 'please
click her'

Do that on an uninfected machine. Extract the ClnSwen.com and
FixSwen.inf files from it, put them on a floppy, set that to be write
protected, then, on the infected machine

Right click on this FixSwen.inf and take Install. It will remove
registry entries that may prevent the 'Clean' program from running
Then double click the ClnSwen.com to clean things up