Meeting request accept decline buttons don't work

[Guest]

Hi,

I have a user on an Exchange 2003 server using Outlook 2003. Whenever he
receives a meeting request, he is able to click on the Accept, Tentative, or
Decline buttons, but nothing happens. He can successfully accept or decline
the meeting request from webmail.

Any ideas would be appreciated.
BP

 

[Milly Staples [MVP - Outlook]]

Have you run a detect and repair on the user's Office installation?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, BP asked:

| Hi,
|
| I have a user on an Exchange 2003 server using Outlook 2003. Whenever
| he receives a meeting request, he is able to click on the Accept,
| Tentative, or Decline buttons, but nothing happens. He can
| successfully accept or decline the meeting request from webmail.
|
| Any ideas would be appreciated.
| BP

 

[Guest]

Hi Milly,

I have tried that but no luck. The buttons still don't work. I can remove
and reinstall Office but rather not if there is another fix.

BP

 

[Milly Staples [MVP - Outlook]]

Try a new mail profile then, that will usually fix it but it is the
sledgehammer approach.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, BP asked:

| Hi Milly,
|
| I have tried that but no luck. The buttons still don't work. I can
| remove and reinstall Office but rather not if there is another fix.
|
| BP
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you run a detect and repair on the user's Office installation?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, BP asked:
||
||| Hi,
|||
||| I have a user on an Exchange 2003 server using Outlook 2003.
||| Whenever he receives a meeting request, he is able to click on the
||| Accept, Tentative, or Decline buttons, but nothing happens. He can
||| successfully accept or decline the meeting request from webmail.
|||
||| Any ideas would be appreciated.
||| BP

 

[ggroube]

Having the same problem...

I'm having the same problem as BP.

I have already tried all the suggestions you have made in this thread, but still are not able to use Accept/Decline buttons.

The significant variations that I can think of from BP's post are that we're using POP3 mail instead of Exchange (and no, we're not changing to Exchange; these things worked perfectly fine originally); and (probably more significantly) we've just updated to Office 2003 SP2.

Any further suggestions, or have we been bitten by an SP2 bug?

Regards,

G