Meeting disappears in calendar?

A

Anders Biro

Hello, recently we got this peculiar behaviour that after adding a meeting
to the Calendar it disappears after just 30 seconds which is a shame. The
mail account acts the same no matter which computer you use so it must be a
phenomena at the server side?
Is this a specific setting that might have been accidently triggered from
Outlook and if so, how do you restore it?
/Regards Anders
 
M

Milly Staples [MVP - Outlook]

Not sure that this will help but here is a reply from a previous thread
indicting the version of cdo may be the culprit - reprinted in whole from
groups.google.com:


Thank you for your reply. It was helpful and correct. In my situation
we're running Exchange 2000 and Outlook 2003. We were also running
BlackBerry Enterprise Server (BES) prior to the implementation of
version 4.0. Once we upgraded to BES v4.0 we started getting the
duplicate calendar entries. I was certain this was relative to the v4.0
upgrade. Although I read your solution as well as a few others online,
I wanted to verify this with BB Support before making any changes. They
verified the solution as being correct. For the sake of others that may
run across this post, my in house ticket was closed with the following:


"According to BB Support, BES 4.0 stores a copy of cdo.dll which can be
found on your MS Exchange Server in Program File>ExchSrvr>BIN in the
same file directory of your BES, i.e. Program File>ExchSrvr>BIN. The
previous version stored this file in the BES system32 folder. With
assistance from BB I verified that the cdo.dll file did not exist in
the Program File>ExchSrvr>BIN directory on the BB server. This was the
cause of duplicate entries in Office Calendar. I acquired the cdo.dll
from Exchange and copied this to Program File>ExchSrvr>BIN on the BES.
I registered the .dll, and then restarted the BB service in Services. I
was told this may create a 5-10 minute delay in messages received, but
messages would not be lost. This issue has since been tested and
verified as issue resolved."


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Anders Biro asked:

| Hello, recently we got this peculiar behaviour that after adding a
| meeting to the Calendar it disappears after just 30 seconds which is
| a shame. The mail account acts the same no matter which computer you
| use so it must be a phenomena at the server side?
| Is this a specific setting that might have been accidently triggered
| from Outlook and if so, how do you restore it?
| /Regards Anders
 
A

Anders Biro

Thank you but in our case we do not run BES at all so I do not think the
proposed solution applies here.
I forgot to mention that the problem with disappearing Meetings only occurs
for one user but the rest have not reported any such problems.

/Regards Anders

"Milly Staples [MVP - Outlook]"
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top