Medialess OEM Windows XP Home, no recovery of out of warenty compu

G

Guest

All computer manufactures due to microsofts worry about piracy, are being
forced to use the medialess Windows recovery.
Microsoft *expects* YOU TO burn your own backup of the OS!!!
but what about those computers that don't have CD-RWs???
You can't make a backup, you can't even GET the reovery CDs!!!
So now expect viruses to look for and attack the extra partition that holds
your recovery data, and once that happens, you wont have any recovery for
your computer.
Even worse for hard drive failures, if your (90 day) warenty is up with the
OEM, your new computer is a complete loss! Unless you want to pay 35$ PER CD
for a set of 6 CDs!!! thats 35x6 = $210 just to reinstall windows!!!!

MICROSOFT NEEDS TO GO BACK TO RECOVERY CDS!!! Send me my recovery CD NOW!

I can't burn a backup, and I purchased this licences of windows from my OEM,
give me my disks!!!

-James
 
C

Carey Frisch [MVP]

Only the computer manufacturer of your PC
who preinstalled Windows XP can honor your
request. So give your PC manufacturer a call.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.mspx

------------------------------------------------------------------------------

"flibbertigibbet007" wrote:

| All computer manufactures due to microsofts worry about piracy, are being
| forced to use the medialess Windows recovery.
| Microsoft *expects* YOU TO burn your own backup of the OS!!!
| but what about those computers that don't have CD-RWs???
| You can't make a backup, you can't even GET the reovery CDs!!!
| So now expect viruses to look for and attack the extra partition that holds
| your recovery data, and once that happens, you wont have any recovery for
| your computer.
| Even worse for hard drive failures, if your (90 day) warenty is up with the
| OEM, your new computer is a complete loss! Unless you want to pay 35$ PER CD
| for a set of 6 CDs!!! thats 35x6 = $210 just to reinstall windows!!!!
|
| MICROSOFT NEEDS TO GO BACK TO RECOVERY CDS!!! Send me my recovery CD NOW!
|
| I can't burn a backup, and I purchased this licences of windows from my OEM,
| give me my disks!!!
|
| -James
 
K

Kerry Brown

Microsoft sells OEM's the full OEM version as well as the recovery system.
The full version is more expensive. Your OEM made the choice not Microsoft.
They just give the OEM what they ask for. You must have compared apples to
oranges when shopping for your computer. There is usually a reason some
computers are more expensive. i.e. full OEM version of Windows, good brand
of motherboard, CDRW drive, longer than 90 day warranty, etc.

Kerry Brown
KDB Systems
 
G

Guest

They tell me that it's all up to microsoft, and they have no way they can get
me any cd. I've been on the phone with gateway all day because of many issues
that i've been having with the computer I just bought.
They actually told me that I would have to order the CDs from them (that are
backordered till 3 months from now) for 35 bucks a peice.

I still want my disks.

-James
 
T

Tom Pepper Willett

And you will still need to get them from Gateway.

message | They tell me that it's all up to microsoft, and they have no way they can
get
| me any cd. I've been on the phone with gateway all day because of many
issues
| that i've been having with the computer I just bought.
| They actually told me that I would have to order the CDs from them (that
are
| backordered till 3 months from now) for 35 bucks a peice.
|
| I still want my disks.
|
| -James
|
| "Carey Frisch [MVP]" wrote:
|
| > Only the computer manufacturer of your PC
| > who preinstalled Windows XP can honor your
| > request. So give your PC manufacturer a call.
| >
| > --
| > Carey Frisch
| > Microsoft MVP
| > Windows XP - Shell/User
| > Microsoft Newsgroups
| >
| > Be Smart! Protect Your PC!
| > http://www.microsoft.com/athome/security/protect/default.mspx
| >
|
------------------------------------------------------------------------------
| >
| > "flibbertigibbet007" wrote:
| >
| > | All computer manufactures due to microsofts worry about piracy, are
being
| > | forced to use the medialess Windows recovery.
| > | Microsoft *expects* YOU TO burn your own backup of the OS!!!
| > | but what about those computers that don't have CD-RWs???
| > | You can't make a backup, you can't even GET the reovery CDs!!!
| > | So now expect viruses to look for and attack the extra partition that
holds
| > | your recovery data, and once that happens, you wont have any recovery
for
| > | your computer.
| > | Even worse for hard drive failures, if your (90 day) warenty is up
with the
| > | OEM, your new computer is a complete loss! Unless you want to pay 35$
PER CD
| > | for a set of 6 CDs!!! thats 35x6 = $210 just to reinstall windows!!!!
| > |
| > | MICROSOFT NEEDS TO GO BACK TO RECOVERY CDS!!! Send me my recovery CD
NOW!
| > |
| > | I can't burn a backup, and I purchased this licences of windows from
my OEM,
| > | give me my disks!!!
| > |
| > | -James
| >
| >
 
S

Shenan Stanley

flibbertigibbet007 said:
All computer manufactures due to microsofts worry about piracy, are
being forced to use the medialess Windows recovery.
Microsoft *expects* YOU TO burn your own backup of the OS!!!
but what about those computers that don't have CD-RWs???
You can't make a backup, you can't even GET the reovery CDs!!!
So now expect viruses to look for and attack the extra partition
that holds your recovery data, and once that happens, you wont have
any recovery for your computer.
Even worse for hard drive failures, if your (90 day) warenty is up
with the OEM, your new computer is a complete loss! Unless you want
to pay 35$ PER CD for a set of 6 CDs!!! thats 35x6 = $210 just to
reinstall windows!!!!

MICROSOFT NEEDS TO GO BACK TO RECOVERY CDS!!! Send me my recovery
CD NOW!

I can't burn a backup, and I purchased this licences of windows
from my OEM, give me my disks!!!

Carey said:
Only the computer manufacturer of your PC
who preinstalled Windows XP can honor your
request. So give your PC manufacturer a call.
They tell me that it's all up to microsoft, and they have no way they
can get me any cd. I've been on the phone with gateway all day
because of many issues that i've been having with the computer I just
bought.
They actually told me that I would have to order the CDs from them
(that are backordered till 3 months from now) for 35 bucks a peice.

I still want my disks.

Here's your problem.. Your purchased a computer that came with (by choice
of the manufacturer - mainly because you did not specify/ask likely - not
that you would have known to ask) an OEM copy of Windows XP installed.

Computer manufacturers (large and small scale) choose to sale the OEM
licensed copies for several reasons, but most commonly because it is
significantly cheaper this way. There is also the fact they can modify the
install to suit their own needs and better advertise their products and
services (thus why when you get a dell, there are all sorts of "Dell
Resources" on it in the start menu and desktop, why Gateway and IBM also do
all this - etc.)

Uneducated customers (such as you were) then come in and buy it - never
questioning why they are getting all of this as a package so cheap, etc.
Then later - when something goes wrong, they assume that because Microsoft
wrote the code that makes up the Windows Operating System they are used to
using, they should be able to obtain support from Microsoft. The fact is
that by some magical decision years ago, Microsoft wrote this agreement in
that OEM resellers have to provide support for the Microsoft products they
purchase under their OEM agreement and that they (the OEM resellers) have to
provide the end-user with a method to restore the system (at least the OS)
to the point it was when the purchaser bought the system. It was left
"fairly loose" - giving business owners various (unlimited really) options
on how they provided these services.

Many - such as Dell - have chosen to send an official Windows XP CD with
their system (at least in my experience in the U.S.) and others - like
Gateway - put "recovery partitions" in and either give the end-user the
option to burn that recovery partition to multiple CDs for archival -- or
not. The trick is to know about this before the purchase and either ask for
the alternatives before the purchase or just not purchase an OS and buy the
full retail version. The problem there? It will likely cost you more to
much more.

Now - am I saying this is *your fault* for not being an informed consumer?
Yes and no.. You are now an informed consumer and my bet is the next time
you purchase a computer you will be more careful about things like this.
However, I also blame the OEMs and Microsoft for not making this clearer
when they sell such things. There is no real EXPLAINED distinction in the
OEM versions for end-consumers like the explanation I just gave you and you
can Google for (OEM vs Retail.)

Now - what can you do?
Depends greatly on what you want and what you are capable of or who your
friends are...


Option One:
----------------
If you just want to start over without spending money - and you don't mind
losing all the applications you had on your system (If you had Microsoft
Office, Microsoft Money, Quicken, WordPerfect - whatever came installed on
your computer) and you just want to get your Operating System (Windows XP
(Home or Professional - my guess is Home)) reinstalled - then you can - in
theory - find a friend with an OEM copy of the Windows XP (proper flavor) CD
and use the CD key that is likely on the side/back/user manuals of your
computer to install said OEM. I will warn you that sometimes these OEM CDs
are "specilized" for the systems they came with. Other times they are not
and even if they are, you can usually get a computer savvy frined to create
you a copy without all the "extras" - usually by removing the $oem$
directory and winnt.sif files and burning a new copy.

I mentioned losing applications that came with your computer - and because
you never made a burned copy (or couldn't) of the recovery partition - all
those applications are lost to you. Is this a problem? Depends again on
what you need/use.

- You could replace Microsoft Office with "Open Office" -> Free!
( http://www.openoffice.org/ )
- You could replace your Antivirus software with any one of a number of free
ones.
( More examples later on. Tip 9 to be exact. )
( avast! http://www.avast.com/ )
- You can use the built in firewall in Windows XP.
( or get one of the free ones in Tip 5. )
- You can use any one(or 5) of a number of free antivirus applications.
( see Tip 10 for a nice list. )
- You can keep your Operating System patched through Automatic Updates.
( http://support.microsoft.com/kb/306525 )
- You can help prevent spam with any one of a number of free AntiSpam
applications.
( see Tip 12 for a couple. )
- You can use the Microsoft Backup utility to backup your important files.
( http://support.microsoft.com/kb/308422 )

You could use Google to find a free alternative to just about every
application you are likely used to using (technically - even the OS.
*grin*)


Option Two:
----------------
Spend the $210 and get the 6 CD set. That is MUCH less than you would
likely spend on the applications alone - even if you bought all OEM versions
of each software package - including the OS. This gives you everything the
way you want it. It is sad that the CDs are "backordered" - but that is
another one of those "you are at least now an informed consumer - now inform
others to burn their copy with a borrowed CD burner (external) or order
their CDs before they have trouble" things.

I personally wouldn't choose this option because I could obtain all the
media I needed and use my purchased licenses pretty easily. Perhaps you
have a friend or two who can do this for you as well. Most "geeks" will
work happily for beer and/or free blank CDs.. Buy a 25-100 spool of blank
CDs and approach one of your computer friends with that and their favorite
frosty beverage. =)


Option Three:
------------------
You have no friends who can make you copies of "workable" CDs and you don't
want to send Gateway any more money because you feel they have screwed you
enough - then you could find some legitimate software dealers on the web and
purchase OEM copies of what you need.

Places like NewEgg.com sale Windows XP Home OEM for $92.95 and Microsoft
Money Retail for $31.95 and Microsoft Office Basic 2003 With Service Pack
1 - OEM for $173.00 ($279.90 total + shipping) or you could go with
Microsoft Works 2005 OEM for $46.95 instead of Microsoft Office Basic 2003
and lower the total to $171.85 + shipping.

You could then throw in the free Antivirus, AntiSpyware, AntiSpam and other
software I mentioned above and will mention below along with the tips below
and have a well put together and stable system and a better understanding of
what you have and the ability to keep it that way.

For Pricing/Opinions/Reviews on various products:
- http://www.pricewatch.com/
- http://www.dealsites.net/
- http://www.epinions.com/
- http://www.techbargains.com/
- http://www.edealinfo.com/
- http://www.fatwallet.com/
- http://www.couponfinders.com/


The choices are now yours - you are no longer the uninformed consumer - but
the informed one. There are probably other options you can look at, these
are only three - but at least knowing these are there you now know better
what is possible.

The tips I have mentioned throughout the posting can be found below this
point:

Protect your PC
http://www.microsoft.com/security/protect/

Let's take the cleanup of your computer step-by-step. Yes, it will take
up some of your time - but consider what you use your computer
for and how much you would dislike it if all of your stuff on your
computer went away because you did not "feel like" performing some
simple maintenance tasks - think of it like changing the oil in your car,
changing the air filter on your home A/C unit, paying your bills on time,
etc.

Let's go through some maintenance first that should only have to be done
once (mostly):


Tip (1):
Locate all of the software (the installation media - CDs, etc) that you
have installed on your computer. Collect these CDs into a single pile
and locate the original installation media (CDs, disks) in a central and
safe place along with their CD keys and such. Make backups of these
installation media sets using your favorite copying method (CD Burner and
application, Disk copier, etc.) You'll be glad to know that if you have
a CD burner, you may be able to use a free application to make a
duplicate copy of your CDs. One such application is ISORecorder:

ISORecorder home page (with general instructions on use):
http://isorecorder.alexfeinman.com/isorecorder.htm

Pre-SP2 version:
http://isorecorder.alexfeinman.com/IsoRecorder/download.asp

Post-SP2 beta version:
http://isorecorder.alexfeinman.com/download/ISORecorderV2B2.zip


Tip (2):
Empty your Internet Explorer Temporary Internet Files and make sure the
maximum size for this is small enough not to cause trouble in the future.
Empty your Temporary Internet Files and shrink the size it stores to a
size between 10MB and 360MB..

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the
following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to
something between 10MB and 360MB. (Betting it is MUCH larger right
now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents"
(the checkbox) and click OK. (If you had a LOT, this could take 2-10
minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet
Explorer.


Tip (3):
If things are running a bit slow or you have an older system
(1.5GHz or less and 256MB RAM or less) then you may want to look into
tweaking the performance a bit by turning off some of the memory
using Windows XP "prettifications". The fastest method is:

Control Panel --> System --> Advanced tab --> Performance section,
Settings button. Then choose "adjust for best performance" and you
now have a Windows 2000/98 look which turned off many of the annoying
"prettifications" in one swift action. You can play with the last
three checkboxes to get more of an XP look without many of the
other annoyances. You could also grab and install/mess with one
(or more) of the Microsoft Powertoys - TweakUI in particular:

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx


Tip (4):
Understanding what a good password might be is vital to your
personal and system security. You may not need to password your home
computer, as you may have it in a locked area (your home) where no
one else has access to it. Remember, however, that locked area is
unlocked when you access the Internet unless you are taking proper
precautions. Also, you aren't always "in that locked area" when using
your computer online - meaning you likely have usernames and passwords
associated with web sites and the likes that you would prefer other
people do not discover/use. This is why you should understand and
utilize good passwords.

Good passwords are those that meet these general rules
(mileage may vary):

Passwords should contain at least six characters, and the character
string should contain at least three of these four character types:
- uppercase letters
- lowercase letters
- numerals
- nonalphanumeric characters (e.g., *, %, &, !)

Passwords should not contain your name/logon name. Passwords should
be unique to you and easy to remember. One method many people are
using today is to make up a phrase that describes a point in their
life and then turning that phrase into their password by using only
certain letters out of each word in that phrase. It's much better
than using your birthday month/year or your anniversary in a pure
sense. For example, let's say my phrase is:
"Discharged from Marines in 1964"
I could come up with this password from that:
"DifrMain64"

The password tip is in the "one time" section, but I highly
recommend you periodically change your passwords. The suggested time
varies, but I will throw out a "once in every 3 to 6 months for
every account you have."


Tip (5):
This tip is also "questionable" in the "one time" section. However,
if properly setup, this one can be pretty well ignored for most people
after the initial "fiddle-with" time.

Why you should use a computer firewall..
http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx

You should, in some way, use a firewall. Hardware (like a nice
Cable Modem/DSL router) or software is up to you. Many use both of
these. The simplest one to use is the hardware one, as most people
don't do anything they need to configure their NAT device for and
those who do certainly will not mind fiddling with the equipment to
make things work for them. Next in the line of "simplicity" would
have to be the built-in Windows Firewall of Windows XP. In SP2 it
is turned on by default. It is not difficult to turn on in any
case, however:

Enable/Disable the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/kb/283673

More information on the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/?kbid=320855

Post-SP2 Windows Firewall Information/guidance:
http://snipurl.com/atal

The trouble with the Windows Firewall is that it only keeps things
out. Truthfully, for most people who maintain their system in other
ways, this is MORE than sufficient. However, you may feel otherwise.
If you want to know when one of your applications is trying to obtain
access to the outside world so you can stop it, then you will have to
install a third-party application and configure/maintain it. I have
compiles a list with links of some of the better known/free firewalls
you can choose from:

ZoneAlarm (Free and up)
http://snipurl.com/6ohg

Kerio Personal Firewall (KPF) (Free and up)
http://www.kerio.com/kpf_download.html

Outpost Firewall from Agnitum (Free and up)
http://www.agnitum.com/download/

Sygate Personal Firewall (Free and up)
http://smb.sygate.com/buy/download_buy.htm

Symantec's Norton Personal Firewall (~$25 and up)
http://www.symantec.com/sabu/nis/npf/

BlackICE PC Protection ($39.95 and up)
http://blackice.iss.net/

Tiny Personal Firewall (~$49.00 and up)
http://www.tinysoftware.com/

Perhaps you can find the right firewall for your situation in that
list and set it up/configure it. Every firewall MAY require some
maintenance. Essentially checking for patches or upgrades (this
goes for hardware and software solutions) is the extent of this
maintenance - but you may also have to configure your firewall to
allow some traffic depending on your needs. Also, don't stack these
things. Running more than one firewall will not make you safer
- it would likely (in fact) negate some protection you gleamed
from one or the other firewalls you run.


Now that you have some of the more basic (one-time) things down..
Let's go through some of the steps you should take periodically to
maintain a healthy and stable windows computer. If you have not
done some of these things in the past, they may seem tedious at
first - however, they will become routine and some can even be
automatically scheduled.


Tip (6):
The system restore feature is a new one - first appearing in Windows
ME and then sticking around for Windows XP. It is a VERY useful
feature - if you keep it maintained and use it to your advantage.
However, remember that the system restore pretty much tells you in
the name what it protects - "system" files. Your documents, your
pictures, your stuff is NOT system files - so you should also look
into some backup solution.

I'll mainly work around Windows XP, as that is what the bulk of this
document is about. I will, however, point out a single place for you
poor souls still stuck in Windows ME where you can get information on
maintaining your system right now:

Windows ME Computer Health:
http://www.microsoft.com/windowsME/using/computerhealth/articles/

Pay close attention to the sections:
(in order)
- Clean up your hard disk
- Check for errors by running ScanDisk
- Defragment your hard disk
- Roll back the clock with System Restore

Now back to the point at hand - maintaining your system restore in
Windows XP SHOULD be automatic - but I have seen the automatic go wrong
too many times not to suggest the following.. Whenever you think about
it (after doing a once-over on your machine once a month or so would
be optimal) - clear out your System Restore and create a manual
restoration point. Why? Too many times have I seen the system restore
files go currupt or get a virus in them, meaning you could not or
did not want to restore from them. By clearing it out periodically
you help prevent any corruption from happening and you make sure you
have at least one good "snapshot".
(This, of course, will erase any previous restore point you have.)

- Turn off System Restore.
http://support.microsoft.com/?kbid=310405
- Reboot.
- Turn on System Restore.
http://support.microsoft.com/?kbid=310405
- Make a Manual Restoration Point.
http://snipurl.com/68nx

That covers your system files, but doesn't do anything for the files
that you are REALLY worried about - yours! For that you need to look
into backups. You can either manually copy your important files, folders,
documents, spreadsheets, emails, contacts, pictures, drawings and so on
to an external location (CD/DV - any disk of some sort, etc) or you can
use the backup tool that comes with Windows XP:

How To Use Backup to Back Up Files and Folders on Your Computer
http://support.microsoft.com/kb/308422

Yes - you still need some sort of external media to store the results
on, but you could schedule the backup to occur when you are not around,
then burn the resultant data onto CD or DVD or something when you are
(while you do other things!)


Tip (7):
You should sometimes look through the list of applications that are
installed on your computer. The list MIGHT surprise you. There are more
than likely things in there you KNOW you never use - so why have them
there? There may even be things you KNOW you did not install and
certainly do not use (maybe don't WANT to use.)

This web site should help you get started at looking through this list:

How to Uninstall Programs
http://snipurl.com/8v6b

A word of warning - Do NOT uninstall anything you think you MIGHT need
in the future unless you have completed Tip (1) and have the installation
media and proper keys for use backed up somewhere safe!


Tip (8):
Patches and Updates!

This one cannot be stressed enough. It is SO simple, yet so neglected
by many people. It is especially simple for the critical Windows patches!
Microsoft put in an AUTOMATED feature for you to utilize so that you do
NOT have to worry yourself about the patching of the Operating System:

How to configure and use Automatic Updates in Windows XP
http://support.microsoft.com/kb/306525

However, not everyone wants to be a slave to "automation", and that is
fine - as long as you are willing to do things manually. Admittedly, I
prefer this method on some of my more critical systems.

Windows Update
http://windowsupdate.microsoft.com/

Go there and scan your machine for updates. Always get the critical ones
as you see them. Write down the KB###### or Q###### you see when
selecting the updates and if you have trouble over the next few days,
go into your control panel (Add/Remove Programs), match up the latest
numbers you downloaded recently (since you started noticing an issue) and
uninstall them. If there was more than one (usually is), uninstall them
one by one - with a few hours of use in between, to see if the problem
returns. Yes - the process is not perfect (updating) and can cause trouble
like I mentioned - but as you can see, the solution isn't that bad - and is
MUCH better than the alternatives.

Windows is not the only product you likely have on your PC. The
manufacturers of the other products usually have updates as well. New
versions of almost everything come out all the time - some are free, some
are pay - some you can only download if you are registered - but it is best
to check. Just go to their web pages and look under their support and
download sections. For example, for Microsoft Office update, you should
visit:

Microsoft Office Updates
http://office.microsoft.com/
(and select "downloads")

You also have hardware on your machine that requires drivers to interface
with the operating system. You have a video card that allows you to see on
your screen, a sound card that allows you to hear your PCs sound output and
so on. Visit those manufacturer web sites for the latest downloadable
drivers for your hardware/operating system. Always (IMO) get the
manufacturers hardware driver over any Microsoft offers. On the Windows
Update site I mentioned earlier, I suggest NOT getting their hardware
drivers - no matter how tempting. First - how do you know what hardware
you have in your computer? Invoice or if it is up and working now - take
inventory:

Belarc Advisor
http://belarc.com/free_download.html

EVEREST Home Edition
http://www.lavalys.com/products/download.php?pid=1&lang=en

Once you know what you have, what next? Go get the latest driver for your
hardware/OS from the manufacturer's web page. For example, let's say you
have an NVidia chipset video card or ATI video card, perhaps a Creative
Labs sound card or C-Media chipset sound card...

NVidia Video Card Drivers
http://www.nvidia.com/content/drivers/drivers.asp

ATI Video Card Drivers
http://www.atitech.com/support/driver.html

Creative Labs Sound Device
http://us.creative.com/support/downloads/

C-Media Sound Device
http://www.cmedia.com.tw/e_download_01.htm

Then install these drivers. Updated drivers are usually more stable and
may provide extra benefits/features that you really wished you had before.

As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
particular patch available in a number of ways. First, there is the
Windows Update web page above. Then there is a direct download site
and finally, you can order the FREE CD from Microsoft.

Direct Download of Service Pack 2 (SP2) for Windows XP
http://snipurl.com/8bqy

Order the Free Windows XP SP2 CD
http://snipurl.com/8umo


Tip (9):
What about the dreaded word in the computer world, VIRUS?

Well, there are many products to choose from that will help you prevent
infections from these horrid little applications. Many are FREE to the
home user. Which one you choose is a matter of taste, really. I wouldn't
list one here I had not personally used - and they all work. Many people
have emotional attachments or performance issues with one or another
AntiVirus software. Try some out, read reviews and decide for yourself
which you like more:

Symantec (Norton) AntiVirus (~$11 and up)
http://www.symantec.com/nav/nav_9xnt/

Kaspersky Anti-Virus (~$49.95 and up)
http://www.kaspersky.com/products.html

Panda Antivirus Titanium (~$39.95 and up)
http://www.pandasoftware.com/
(Free Online Scanner: http://www.pandasoftware.com/activescan/)

AVG Anti-Virus System (Free and up)
http://www.grisoft.com/

McAfee VirusScan (~$11 and up)
http://www.mcafee.com/

AntiVir (Free and up)
http://www.free-av.com/

avast! (Free and up)
http://www.avast.com/

Trend Micro (~$49.95 and up)
http://www.trendmicro.com/en/home/us/personal.htm
(Free Online Scanner:
http://housecall.trendmicro.com/housecall/start_corp.asp)

RAV AntiVirus Online Virus Scan (Free!)
http://www.ravantivirus.com/scan/

Most of them have automatic update capabilities. You will have to
look into the features of the one you choose. Whatever one you finally
settle with - be SURE to keep it updated (I recommend at least daily) and
perform a full scan periodically (yes, it protects you actively, but a
full scan once a month at 4AM probably won't bother you.)


Tip (10):
The most rampant infestation at the current time concerns SPYWARE/ADWARE.
I hate this stuff. It has no purpose. I have seen people try to justify
it over and over - it's worthless. It slows down your PC, it can send
your private information to people you'll never meet and did I mention,
it's worthless. You need to eliminate it from your machine.

If you use P2P software, this COULD make that stop working. Find some
decent software to do the same thing - what you are currently using is
crap.

Anyway - there is no one software that cleans and immunizes you against
everything. Antivirus software - you only needed one. Firewall, you
only needed one. AntiSpyware - you may need several. I have a list and
I recommend you use at least the first 5. I know that sounds like a lot,
and you may be saying "But you said earlier that I should clean my system,
now you are telling me to install more software - 5 pieces in fact!" Okay,
I get your point, but please consider that this stuff has prevented the
install of the latest service pack for some people, it has the potential
to slow and crater your PC, it can send your private information around
the world to people you do not know - it is all around BAD.

First - make sure you have NOT installed "Rogue AntiSpyware". There are
people out there who created AntiSpyware products that actually install
spyware of their own! You need to avoid these:

Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Also, you can always visit this site..
http://mvps.org/winhelp2002/unwanted.htm
For more updated information.

Then, my suggestion again is that you at least install the first five of
these: (Install, Run, Update, Scan with..)

Lavasoft AdAware (Free and up)
http://www.lavasoft.de/support/download/
(How-to: http://snipurl.com/atdn )

Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/index.html
(How-to: http://snipurl.com/atdk )

Bazooka Adware and Spyware Scanner (Free!)
http://www.kephyr.com/spywarescanner/
(How-to: http://snipurl.com/ate3 )

SpywareBlaster (Free!)
http://www.javacoolsoftware.com/sbdownload.html
(How-to: http://snipurl.com/ate6 )

IE-SPYAD (Free!)
https://netfiles.uiuc.edu/ehowes/www/resource.htm
(How-to: http://snipurl.com/ate7 )

CWShredder (Free!)
http://www.softbasket.com/download/s_8114.shtml

Hijack This! (Free)
http://mjc1.com/mirror/hjt/
( Tutorial: http://hjt.wizardsofwebsites.com/ )

ToolbarCop (Free!)
http://windowsxp.mvps.org/toolbarcop.htm

Browser Security Tests
http://www.jasons-toolbox.com/BrowserSecurity/

Popup Tester
http://www.popuptest.com/

The Cleaner (49.95 and up)
http://www.moosoft.com/

If used properly, you should have a malware free system now. The last
two of the first five I suggest you install are immunization applications.
None of these programs (in these editions) run in the background unless you
TELL them to. The space they take up and how easy they are to use greatly
makes up for any inconvenience you may be feeling.

Unfortunately, although that will lessen your popups on the Internet/while
you are online, it won't eliminate them. I have looked at a lot of options,
seen a lot of them used in production with people who seem to attract popups
like a plague, and I only have a few other suggestions that should help.
This
one ends up serving double duty (search engine and popup stopper in one):

The Google Toolbar (Free!)
http://toolbar.google.com/

Yeah - it adds a bar to your Internet Explorer - but its a useful one. You
can search from there anytime with one of the best search engines on the
planet (IMO.) And the fact it stops most popups - wow - BONUS! If you
don't like that suggestion, then I am just going to say you go to
www.google.com and search for other options.

Please notice that Windows XP SP2 does help stop popups as well.

Another option is to use an alternative Web browser. I suggest
"Mozilla Firefox", as it has some great features and is very easy to use:

Mozilla Firefox
http://www.mozilla.org/products/firefox/

One more suggestion is to disable your Windows Messenger service. This
service is not used frequently (if at all) by the normal home user and
in cooperation with a good firewall, is generally unnecessary. Microsoft
has instructions on how to do this for Windows XP here:

http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp


So your machine is pretty clean and up to date now. If you use the sections
above as a guide, it should stay that way as well! There are still a few
more
little things you can do to keep your machine running in top shape.


Tip (11):
You should periodically check your hard drive(s) for errors and defragment
them. Only defragment after you have cleaned up your machine of
outside parasites and never defragment as a solution to a quirkiness in
your system. It may help speed up your system, but it should be clean
before you do this.

How to use Disk Cleanup
http://support.microsoft.com/?kbid=310312

How to scan your disks for errors
http://support.microsoft.com/?kbid=315265

How to Defragment your hard drives
http://support.microsoft.com/?kbid=314848

I would personally perform the above steps at least once every three months.
For most people this should be sufficient, but if the difference you notice
afterwards is greater than you think it should be, lessen the time in
between
its schedule.. If the difference you notice is negligible, you can increase
the time.


Tip (12):
SPAM! JUNK MAIL!
This one can get annoying, just like the rest. You get 50 emails in one
sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
although there are services out there to help you, some email
servers/services that actually do lower your spam with features built into
their servers - I still like the methods that let you be the end-decision
maker on what is spam and what is not. I have two products to suggest to
you, look at them and see if either of them suite your needs. Again, if
they don't, Google is free and available for your perusal.

SpamBayes (Free!)
http://spambayes.sourceforge.net/

Spamihilator (Free!)
http://www.spamihilator.com/

As I said, those are not your only options, but are reliable ones I have
seen function for hundreds+ people.


Tip (13):
ADVANCED TIP! Only do this once you are comfortable under the hood of your
computer!

There are lots of services on your PC that are probably turned on by default
you don't use. Why have them on? Check out these web pages to see what all
of the services you might find on your computer are and set them according
to
your personal needs. Be CAREFUL what you set to manual, and take heed and
write down as you change things! Also, don't expect a large performance
increase or anything - especially on today's 2+ GHz machines, however - I
look
at each service you set to manual as one less service you have to worry
about
someone exploiting. A year ago, I would have thought the Windows Messenger
service to be pretty safe, now I recommend (with addition of a firewall)
that most home users disable it! Yeah - this is another one you have to
work for, but your computer may speed up and/or be more secure because you
took the time. And if you document what you do as you do it, next time, it
goes MUCH faster! (or if you have to go back and re-enable things..)

Task List Programs
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

Black Viper's Service List and Opinions (XP)
http://www.blackviper.com/WinXP/servicecfg.htm

Processes in Windows NT/2000/XP
http://www.reger24.de/prozesse/

There are also applications that AREN'T services that startup when you start
up the computer/logon. One of the better description on how to handle these
I have found here:

Startups
http://www.pacs-portal.co.uk/startup_content.php


If you follow the advice laid out above (and do some of your own research as
well, so you understand what you are doing) - your computer will stay fairly
stable and secure and you will have a more trouble-free system.
 
C

Carey Frisch [MVP]

You did not purchase your Windows XP license
from Microsoft. You purchased it from Gateway.
Contact Gateway Support for assistance.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.mspx

------------------------------------------------------------------------------

:

| They tell me that it's all up to microsoft, and they have no way they can get
| me any cd. I've been on the phone with gateway all day because of many issues
| that i've been having with the computer I just bought.
| They actually told me that I would have to order the CDs from them (that are
| backordered till 3 months from now) for 35 bucks a peice.
|
| I still want my disks.
|
| -James
 
J

Jupiter Jones [MVP]

James;
Microsoft gives the OEMs many choices.
Some are:
Full retail CD
OEM CD (nearly identical to retail)
Recovery CD
Hidden partition for recovery purposes.
The manufacturers decide based on what the manufacturers feel they can sell
their customers.
If you do not like what the OEM provides, immediately return the computer,
explain why and buy elsewhere.
Often local dealers can sell you exactly what you want.
But since you have OEM, they and not Microsoft is your source for CDs.
 
B

Bruce Chambers

flibbertigibbet007 said:
All computer manufactures due to microsofts worry about piracy, are being
forced to use the medialess Windows recovery.


That's absolutely untrue. Granted many low-end, bargain-basement
manufacturers are going this route to cut their own costs, but the
better companies still provide installation media. Microsoft requires
its licensed OEM computer manufacturers to provide a means of returning
the computer to its original, ex-factory state. The particular method
of recovery, however, is left entirely to the discretion of each
individual computer manufacturer.

Legally, the OEM has met it's contractual obligation to Microsoft by
providing a means of returning the PC to its ex-factory state, whether
it's a Recovery CD or a Recovery Partition. They are not legally
obliged to provide a true installation CD as part of the sale.
Reputable, customer-service aware OEMs, like Dell and Gateway, do
provide a full OEM installation CD, that does permit custom
installations and repairs. Many uncaring OEMs, such as Compaq, HP, and
Sony, however, in an effort to save pennies and reduce their support
costs by having to hire support people that can only say "Boot from the
Recovery CD to return your PC to its original condition," provide only a
CD bearing a disk image of the hard drive as it left the factory. These
Recovery/Restore CDs cannot perform normal installations, nor can they
be used to do any sort of customizations.

Essentially, it boils down to "You get what you pay for."

Microsoft *expects* YOU TO burn your own backup of the OS!!!


Again, that's the OEM's expectation, not Microsoft's.

but what about those computers that don't have CD-RWs???
You can't make a backup, you can't even GET the reovery CDs!!!


This was entirely *your* choice. Did someone force you to buy this
particular brand and model PC, with such a limited feature set? I don't
think so. *You* picked the PC; don't blame others for your own poor
decisions.

So now expect viruses to look for and attack the extra partition that holds
your recovery data, and once that happens, you wont have any recovery for
your computer.


Again, you're in this slightly more vulnerable position as a result of
your own deliberate decisions. As long as you've taken the proper
safeguards, including following the manufacturer's recommendations to
create your own recovery CD(s) and using a reliable, up-to-date
antivirus solution, this is a non-issue.

Even worse for hard drive failures, if your (90 day) warenty is up with the
OEM, your new computer is a complete loss!


I've never heard of a new computer that carried less that a year
warranty, while hard drive warranties generally run three to five years.
Did you buy this computer out of the back of a truck?

Unless you want to pay 35$ PER CD
for a set of 6 CDs!!! thats 35x6 = $210 just to reinstall windows!!!!


The computer manufacturer is entitled to practice business in any
manner they choose, so long as they're not violating any laws. If you
object so strongly to this particular company's business practices, why
did you purchase one of their products? That makes no sense.

MICROSOFT NEEDS TO GO BACK TO RECOVERY CDS!!! Send me my recovery CD NOW!


Microsoft has *never* provided anything but full installation CDs. OEM
Recovery CDs are a product of many mid-level computer manufacturers.
The better Manufacturers also provide full installation CDs. Further,
Microsoft provides no support for OEM licenses.

I can't burn a backup, and I purchased this licences of windows from my OEM,
give me my disks!!!


You purchased a license to use the OEM version provided by the OEM.
You have this. You got _exactly_ what you paid for. If you want more,
take it up with the computer's manufacturer.



--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
B

Bruce Chambers

flibbertigibbet007 said:
They tell me that it's all up to microsoft, and they have no way they can get
me any cd.


They're lying to you.
I still want my disks.

Then deal with the Gateway.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
L

Leythos

All computer manufactures due to microsofts worry about piracy, are being
forced to use the medialess Windows recovery.
Microsoft *expects* YOU TO burn your own backup of the OS!!!

This is not correct for all vendors - sure, there are mainstream ones that
give complete instructions on how to burn your own restore CD's and do not
include them, but, as we just went through this with a HP/Compaq, the
company, even when out of warranty, will send you the 7~8 CD restore set
for a nominal fee - it cost $25 to order the set and the machine was more
than 3 months out of warranty.

You should call the vendor and ask for the CD's, even if it means you have
to pay a nominal fee.
 
A

Admiral Q

MS has nothing to do with it - it is up to the OEM manufacturer, and if they
are requiring "you" to burn a copy of the media on your own, then it is just
another way to increase their bottom line - they don't have to buy CD's,
they don't have to pay labor to burn and package the CD's - you do it for
them - free.

--
Star Fleet Admiral Q @ your service!
"Google is your Friend!"
www.google.com

***********************************************
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top