Maxtor HD - ECC circuitry error

A

Andre Majorel

My old pal Maxtor 6Y200P0 (200-GB IDE hard drive) showed me a
new failure mode yesterday. About thirty minutes after power-on :

22:13:31 hdc: dma_intr: status=0x71
{ DriveReady DeviceFault SeekComplete Error }
22:13:31 hdc: dma_intr: error=0x04 { DriveStatusError }
22:13:31 hdc: DMA disabled
22:13:31 hdd: DMA disabled
22:13:31 ide1: reset: master: ECC circuitry error
22:13:31 hdc: set_multmode: status=0x71
{ DriveReady DeviceFault SeekComplete Error }
22:13:31 hdc: set_multmode: error=0x04 { DriveStatusError }
22:13:31 hdc: recal_intr: status=0x71
{ DriveReady DeviceFault SeekComplete Error }
22:13:31 hdc: recal_intr: error=0x04 { DriveStatusError }
22:13:31 ide1: reset: master: ECC circuitry error
22:13:31 end_request: I/O error, dev 16:12 (hdc), sector 243825784
...
22:15:12 end_request: I/O error, dev 16:12 (hdc), sector 243793976
22:18:13 end_request: I/O error, dev 16:12 (hdc), sector 312481408
22:18:13 end_request: I/O error, dev 16:12 (hdc), sector 312475760
22:18:17 end_request: I/O error, dev 16:12 (hdc), sector 0
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 312475800
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 312999936
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 80
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 312475648
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 312475656
...

By that time, it was too late for smartctl. smartctl -a /dev/hdc
wouldn't even identify the drive.

After cycling the power, hdc worked fine again. smartctl didn't reveal
anything out of the ordinary (report follows).

Is anybody familiar with that "ECC circuitry error" ? Is it just
a glitch, or a sign of impending death ?

| smartctl version 5.32 Copyright (C) 2002-4 Bruce Allen
| Home page is http://smartmontools.sourceforge.net/
|
| === START OF INFORMATION SECTION ===
| Device Model: Maxtor 6Y200P0
| Serial Number: Y47KNTBL
| Firmware Version: YAR41BW0
| Device is: In smartctl database [for details use: -P show]
| ATA Version is: 7
| ATA Standard is: ATA/ATAPI-7 T13 1532D revision 0
| Local Time is: Mon Nov 15 15:19:26 2004 CET
| SMART support is: Available - device has SMART capability.
| SMART support is: Enabled
|
| === START OF READ SMART DATA SECTION ===
| SMART overall-health self-assessment test result: PASSED
|
| General SMART Values:
| Offline data collection status:(0x80) Offline data collection activity
| was never started.
| Auto Offline Data Collection: En.
| Self-test execution status: ( 34) The self-test routine was
| interrupted by the host with a
| hard or soft reset.
| Total time to complete Offline
| data collection: ( 363) seconds.
| Offline data collection
| capabilities: (0x5b) SMART execute Offline immediate.
| Auto Offline data collection
| on/off support. Suspend Offline
| collection upon new command.
| Offline surface scan supported.
| Self-test supported.
| No Conveyance Self-test supported.
| Selective Self-test supported.
| SMART capabilities: (0x0003) Saves SMART data before entering
| power-saving mode.
| Supports SMART auto save timer.
| Error logging capability: (0x01) Error logging supported.
| No General Purpose Logging support.
| Short self-test routine
| recommended polling time: ( 2) minutes.
| Extended self-test routine
| recommended polling time: ( 82) minutes.
|
| SMART Attributes Data Structure revision number: 16
| Vendor Specific SMART Attributes with Thresholds:
| ID# ATTRIBUTE_NAME FLAG VAL WOR THR TYPE UPD W-F RAW_VALUE
| 3 Spin_Up_Time 0x0027 178 178 063 Pre-f Alw - 17212
| 4 Start_Stop_Count 0x0032 253 253 000 Old_a Alw - 306
| 5 Reallocated_Sector_Ct 0x0033 138 138 063 Pre-f Alw - 1171
| 6 Read_Channel_Margin 0x0001 253 253 100 Pre-f Off - 0
| 7 Seek_Error_Rate 0x000a 253 252 000 Old_a Alw - 0
| 8 Seek_Time_Performance 0x0027 252 248 187 Pre-f Alw - 44651
| 9 Power_On_Minutes 0x0032 243 243 000 Old_a Alw - 515h+12m
| 10 Spin_Retry_Count 0x002b 253 252 157 Pre-f Alw - 0
| 11 Calibration_Retry_Count 0x002b 253 252 223 Pre-f Alw - 0
| 12 Power_Cycle_Count 0x0032 252 252 000 Old_a Alw - 438
| 192 Power-Off_Retract_Count 0x0032 253 253 000 Old_a Alw - 0
| 193 Load_Cycle_Count 0x0032 253 253 000 Old_a Alw - 0
| 194 Temperature_Celsius 0x0032 253 253 000 Old_a Alw - 50
| 195 Hardware_ECC_Recovered 0x000a 253 252 000 Old_a Alw - 11432
| 196 Reallocated_Event_Count 0x0008 251 251 000 Old_a Off - 2
| 197 Current_Pending_Sector 0x0008 253 250 000 Old_a Off - 0
| 198 Offline_Uncorrectable 0x0008 253 252 000 Old_a Off - 0
| 199 UDMA_CRC_Error_Count 0x0008 187 121 000 Old_a Off - 78
| 200 Multi_Zone_Error_Rate 0x000a 253 252 000 Old_a Alw - 0
| 201 Soft_Read_Error_Rate 0x000a 253 239 000 Old_a Alw - 207
| 202 TA_Increase_Count 0x000a 253 250 000 Old_a Alw - 0
| 203 Run_Out_Cancel 0x000b 253 252 180 Pre-f Alw - 49
| 204 Shock_Count_Write_Opern 0x000a 253 252 000 Old_a Alw - 0
| 205 Shock_Rate_Write_Opern 0x000a 253 252 000 Old_a Alw - 0
| 207 Spin_High_Current 0x002a 253 252 000 Old_a Alw - 0
| 208 Spin_Buzz 0x002a 253 252 000 Old_a Alw - 0
| 209 Offline_Seek_Performnce 0x0024 199 199 000 Old_a Off - 0
| 99 Unknown_Attribute 0x0004 253 253 000 Old_a Off - 0
| 100 Unknown_Attribute 0x0004 253 253 000 Old_a Off - 0
| 101 Unknown_Attribute 0x0004 253 253 000 Old_a Off - 0
|
| SMART Error Log Version: 1
| Warning: ATA error count 9118 inconsistent with error log pointer 5
|
| ATA Error Count: 9118 (device log contains only the most
| recent five errors)
| CR = Command Register [HEX]
| FR = Features Register [HEX]
| SC = Sector Count Register [HEX]
| SN = Sector Number Register [HEX]
| CL = Cylinder Low Register [HEX]
| CH = Cylinder High Register [HEX]
| DH = Device/Head Register [HEX]
| DC = Device Command Register [HEX]
| ER = Error register [HEX]
| ST = Status register [HEX]
| Powered_Up_Time is measured from power on, and printed as
| DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
| SS=sec, and sss=millisec. It "wraps" after 49.710 days.
|
| Error 9118 occurred at disk power-on lifetime: 3419 hours (142
| days + 11 hours)
| When the command that caused the error occurred, the device
| was in an unknown state.
|
| After command completion occurred, registers were:
| ER ST SC SN CL CH DH
| -- -- -- -- -- -- --
| 84 51 08 23 5f 8c e0 Error: ICRC, ABRT 8 sectors
| at LBA = 0x008c5f23 = 9199395
|
| Commands leading to the command that caused the error were:
| CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
| -- -- -- -- -- -- -- -- ---------------- --------------------
| 35 00 08 23 5f 8c e0 08 03:40:53.312 WRITE DMA EXT
| 35 00 08 23 5f 8c e0 08 03:40:53.264 WRITE DMA EXT
| 10 00 3f 00 00 00 e0 08 03:40:53.248 RECALIBRATE [OBS-4]
| 35 00 08 23 5f 8c e0 08 03:40:53.184 WRITE DMA EXT
| 35 00 08 23 5f 8c e0 08 03:40:53.008 WRITE DMA EXT
|
| Error 9117 occurred at disk power-on lifetime: 3419 hours (142
| days + 11 hours)
| When the command that caused the error occurred, the device
| was in an unknown state.
| After command completion occurred, registers were:
| ER ST SC SN CL CH DH
| -- -- -- -- -- -- --
| 84 51 08 23 5f 8c e0 Error: ICRC, ABRT 8 sectors
| at LBA = 0x008c5f23 = 9199395
|
| Commands leading to the command that caused the error were:
| CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
| -- -- -- -- -- -- -- -- ---------------- --------------------
| 35 00 08 23 5f 8c e0 08 03:40:53.264 WRITE DMA EXT
| 10 00 3f 00 00 00 e0 08 03:40:53.248 RECALIBRATE [OBS-4]
| 35 00 08 23 5f 8c e0 08 03:40:53.184 WRITE DMA EXT
| 35 00 08 23 5f 8c e0 08 03:40:53.008 WRITE DMA EXT
| 35 00 08 13 5e 94 e0 08 03:40:53.008 WRITE DMA EXT
|
| Error 9116 occurred at disk power-on lifetime: 3419 hours (142
| days + 11 hours)
| When the command that caused the error occurred, the device
| was in an unknown state.
| After command completion occurred, registers were:
| ER ST SC SN CL CH DH
| -- -- -- -- -- -- --
| 84 51 08 23 5f 8c e0 Error: ICRC, ABRT 8 sectors
| at LBA = 0x008c5f23 = 9199395
|
| Commands leading to the command that caused the error were:
| CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
| -- -- -- -- -- -- -- -- ---------------- --------------------
| 35 00 08 23 5f 8c e0 08 03:40:53.184 WRITE DMA EXT
| 35 00 08 23 5f 8c e0 08 03:40:53.008 WRITE DMA EXT
| 35 00 08 13 5e 94 e0 08 03:40:53.008 WRITE DMA EXT
| 35 00 08 d3 5d 74 e0 08 03:40:53.008 WRITE DMA EXT
| 35 00 08 0b 5f 68 e0 08 03:40:53.008 WRITE DMA EXT
[snip]
 
F

Folkert Rienstra

Andre Majorel said:
My old pal Maxtor 6Y200P0 (200-GB IDE hard drive) showed me a
new failure mode yesterday. About thirty minutes after power-on :

22:13:31 hdc: dma_intr: status=0x71 { DriveReady DeviceFault SeekComplete Error }
22:13:31 hdc: dma_intr: error=0x04 { DriveStatusError }
22:13:31 hdc: DMA disabled
22:13:31 hdd: DMA disabled
22:13:31 ide1: reset: master: ECC circuitry error
22:13:31 hdc: set_multmode: status=0x71 { DriveReady DeviceFault SeekComplete Error }
22:13:31 hdc: set_multmode: error=0x04 { DriveStatusError }
22:13:31 hdc: recal_intr: status=0x71 { DriveReady DeviceFault SeekComplete Error }
22:13:31 hdc: recal_intr: error=0x04 { DriveStatusError }
22:13:31 ide1: reset: master: ECC circuitry error
22:13:31 end_request: I/O error, dev 16:12 (hdc), sector 243825784
...
22:15:12 end_request: I/O error, dev 16:12 (hdc), sector 243793976
22:18:13 end_request: I/O error, dev 16:12 (hdc), sector 312481408
22:18:13 end_request: I/O error, dev 16:12 (hdc), sector 312475760
22:18:17 end_request: I/O error, dev 16:12 (hdc), sector 0
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 312475800
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 312999936
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 80
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 312475648
22:18:37 end_request: I/O error, dev 16:12 (hdc), sector 312475656
...

By that time, it was too late for smartctl. smartctl -a /dev/hdc
wouldn't even identify the drive.

After cycling the power, hdc worked fine again. smartctl didn't reveal
anything out of the ordinary (report follows).

Is anybody familiar with that "ECC circuitry error" ?
Click to expand...

I think that error should be taken with a shovel of salt.
A diskdrive usually does not report circuitry failure.
They probably mean Interface CRC (ICRC) error,
also known as UDMA_CRC_Error_Count with S.M.A.R.T.

On the other hand you do have a lot of bad sectors
and even more corrected reads.
Is it just a glitch, or a sign of impending death ?
Click to expand...

Or just a bad interface connection.
But since there are also bad sectors, better check the power
supply and temperature.
smartctl version 5.32 Copyright (C) 2002-4 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model: Maxtor 6Y200P0
Serial Number: Y47KNTBL
Firmware Version: YAR41BW0
Device is: In smartctl database [for details use: -P show]
ATA Version is: 7
ATA Standard is: ATA/ATAPI-7 T13 1532D revision 0
Local Time is: Mon Nov 15 15:19:26 2004 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:(0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: En.
Self-test execution status: ( 34) The self-test routine was
interrupted by the host with a
hard or soft reset.
Total time to complete
Offline data collection: (363) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection
on/off support. Suspend Offline
collection upon new command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
No General Purpose Logging support.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 82) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VAL WOR THR TYPE UPD W-F RAW_VALUE
3 Spin_Up_Time 0x0027 178 178 063 Pre-f Alw - 17212
4 Start_Stop_Count 0x0032 253 253 000 Old_a Alw - 306
5 Reallocated_Sector_Ct 0x0033 138 138 063 Pre-f Alw - 1171
6 Read_Channel_Margin 0x0001 253 253 100 Pre-f Off - 0
7 Seek_Error_Rate 0x000a 253 252 000 Old_a Alw - 0
8 Seek_Time_Performance 0x0027 252 248 187 Pre-f Alw - 44651
9 Power_On_Minutes 0x0032 243 243 000 Old_a Alw - 515h+12m
10 Spin_Retry_Count 0x002b 253 252 157 Pre-f Alw - 0
11 Calibration_Retry_Count 0x002b 253 252 223 Pre-f Alw - 0
12 Power_Cycle_Count 0x0032 252 252 000 Old_a Alw - 438
192 Power-Off_Retract_Count 0x0032 253 253 000 Old_a Alw - 0
193 Load_Cycle_Count 0x0032 253 253 000 Old_a Alw - 0
194 Temperature_Celsius 0x0032 253 253 000 Old_a Alw - 50
195 Hardware_ECC_Recovered 0x000a 253 252 000 Old_a Alw - 11432
196 Reallocated_Event_Count 0x0008 251 251 000 Old_a Off - 2
197 Current_Pending_Sector 0x0008 253 250 000 Old_a Off - 0
198 Offline_Uncorrectable 0x0008 253 252 000 Old_a Off - 0
199 UDMA_CRC_Error_Count 0x0008 187 121 000 Old_a Off - 78
200 Multi_Zone_Error_Rate 0x000a 253 252 000 Old_a Alw - 0
201 Soft_Read_Error_Rate 0x000a 253 239 000 Old_a Alw - 207
202 TA_Increase_Count 0x000a 253 250 000 Old_a Alw - 0
203 Run_Out_Cancel 0x000b 253 252 180 Pre-f Alw - 49
204 Shock_Count_Write_Opern 0x000a 253 252 000 Old_a Alw - 0
205 Shock_Rate_Write_Opern 0x000a 253 252 000 Old_a Alw - 0
207 Spin_High_Current 0x002a 253 252 000 Old_a Alw - 0
208 Spin_Buzz 0x002a 253 252 000 Old_a Alw - 0
209 Offline_Seek_Performnce 0x0024 199 199 000 Old_a Off - 0
99 Unknown_Attribute 0x0004 253 253 000 Old_a Off - 0
100 Unknown_Attribute 0x0004 253 253 000 Old_a Off - 0
101 Unknown_Attribute 0x0004 253 253 000 Old_a Off - 0

SMART Error Log Version: 1
Warning: ATA error count 9118 inconsistent with error log pointer 5

ATA Error Count: 9118 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 9118 occurred at disk power-on lifetime: 3419 hours (142
days + 11 hours)
When the command that caused the error occurred, the device
was in an unknown state.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 08 23 5f 8c e0 Error: ICRC, ABRT 8 sectors
at LBA = 0x008c5f23 = 9199395

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
35 00 08 23 5f 8c e0 08 03:40:53.312 WRITE DMA EXT
35 00 08 23 5f 8c e0 08 03:40:53.264 WRITE DMA EXT
10 00 3f 00 00 00 e0 08 03:40:53.248 RECALIBRATE [OBS-4]
35 00 08 23 5f 8c e0 08 03:40:53.184 WRITE DMA EXT
35 00 08 23 5f 8c e0 08 03:40:53.008 WRITE DMA EXT

Error 9117 occurred at disk power-on lifetime: 3419 hours (142
days + 11 hours)
When the command that caused the error occurred, the device
was in an unknown state.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 08 23 5f 8c e0 Error: ICRC, ABRT 8 sectors
at LBA = 0x008c5f23 = 9199395

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
35 00 08 23 5f 8c e0 08 03:40:53.264 WRITE DMA EXT
10 00 3f 00 00 00 e0 08 03:40:53.248 RECALIBRATE [OBS-4]
35 00 08 23 5f 8c e0 08 03:40:53.184 WRITE DMA EXT
35 00 08 23 5f 8c e0 08 03:40:53.008 WRITE DMA EXT
35 00 08 13 5e 94 e0 08 03:40:53.008 WRITE DMA EXT

Error 9116 occurred at disk power-on lifetime: 3419 hours (142
days + 11 hours)
When the command that caused the error occurred, the device
was in an unknown state.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 08 23 5f 8c e0 Error: ICRC, ABRT 8 sectors
at LBA = 0x008c5f23 = 9199395

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
35 00 08 23 5f 8c e0 08 03:40:53.184 WRITE DMA EXT
35 00 08 23 5f 8c e0 08 03:40:53.008 WRITE DMA EXT
35 00 08 13 5e 94 e0 08 03:40:53.008 WRITE DMA EXT
35 00 08 d3 5d 74 e0 08 03:40:53.008 WRITE DMA EXT
35 00 08 0b 5f 68 e0 08 03:40:53.008 WRITE DMA EXT
Click to expand...
[snip]
Click to expand...
 

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