Maxtor Hard Drive not recognized

G

Guest

I have moved my Maxtor hard drive from Laptop running 2000 to my new computer
running XP home. I have been trying everything I can think of and everything
I have read to get the drive recognized by my XP system. It is listed under
device manager/drives, but is not under my computer. I have to get some info
off the drive. I thought I would hook it up another computer I have running
Windows 2000, but it isn't recognized there either.

I have to get information off the drive and am running out of time to meet
some deadlines.

I am at a loss and in big trouble with some customers.

Thanks.
 
R

R. McCarty

Is this Maxtor an External USB/Firewire drive ?

If it is recognized by Device Manager, you need to open
the MMC (Microsoft Management Console) and use the
Disk Management tool or category to examine the drive
structure. It will appear as a bar graph and show what if
any drive letter is assigned to it.

Right Click My Computer, Left Click the Manage option
from the Context menu. In the MMC Left pane view click
the + besides Disk Management.

Be very careful with any operations on this drive if you have
critical data on it, especially if that data isn't backed up to
some form of permanent media like CD/DVD-R(W) disks.
 
A

Anna

Nancy B said:
I have moved my Maxtor hard drive from Laptop running 2000 to my new
computer
running XP home. I have been trying everything I can think of and
everything
I have read to get the drive recognized by my XP system. It is listed
under
device manager/drives, but is not under my computer. I have to get some
info
off the drive. I thought I would hook it up another computer I have
running
Windows 2000, but it isn't recognized there either.

I have to get information off the drive and am running out of time to meet
some deadlines.

I am at a loss and in big trouble with some customers.

Thanks.

Nancy:
Since it's obvious this is a critical situation for you and time is of the
essence, can't you simply return the drive to your laptop, where presumably
it was working fine, and extract from the drive whatever data you need? Then
we can discuss the problem you're having re transferring the drive to your
XP machine.

So let's discuss...
In his response to you, Mr. McCarty was inferring (I trust I'm not
misrepresenting his comments) that it's possible that the XP operating
system has failed to assign a drive letter to the drive you installed. If
the drive was installed properly, it should have when you booted the
machine. But sometimes it doesn't.

So access XP's Disk Management utility (Start > right-click My Computer >
Manage > Disk Management). Hopefully, you'll see your drive listed there,
but without a drive letter. Right-click on the drive's graphic and select
the option referring to assigning a drive letter and do so assign.

We must assume that you properly connected the hard drive and that it's
correctly jumpered. The fact that the drive is listed in Device Manager is
not an absolute indication that this is so. So please check your
connection/configuration if the above is not the answer.

And we must also assume that your drive is not defective as evidenced that
it was working fine in your laptop, right? And nothing untoward happened
between the time you removed it from your laptop and installed it in your XP
machine, right?
Anna
 
C

Cari \(MS-MVP\)

We'll also have to assume that the Windows 2000 notebook was not formatted
in NTFS and the Windows XP Home PC in FAT32 in which case there's no way it
can see it 'locally.
 
K

Kath Adams

Nancy said:
I have moved my Maxtor hard drive from Laptop running 2000 to my new
computer running XP home. I have been trying everything I can think
of and everything I have read to get the drive recognized by my XP
system. It is listed under device manager/drives, but is not under
my computer. I have to get some info off the drive. I thought I
would hook it up another computer I have running Windows 2000, but it
isn't recognized there either.

I have to get information off the drive and am running out of time to
meet some deadlines.

I am at a loss and in big trouble with some customers.

Thanks.

You may have to "take ownership" of the drive. I had to do this when
installing a new large HD and using the old one as a slave. The new HD
wouldn't "see" what was on the old HD till I did this.
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&sd=tech
 
K

Ken Blake

In
Cari (MS-MVP) said:
We'll also have to assume that the Windows 2000 notebook was
not
formatted in NTFS and the Windows XP Home PC in FAT32 in which
case
there's no way it can see it 'locally.


No, either Windows 2000 and Windows XP can see both NTFS and
FAT32 drives (and also FAT16 and FAT12) regardless of what file
system they themselves are installed on.
 

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