Maxtor does SUCK!!

D

David Berriman

Maxtor does suck.

same thing happened here as was discussed earlier.

Bought a brand new computer in March 2004 after last one died from a
malignant worm or something. But I did salvage the contents of the drive.

The new computer came with a 40G "Maxtor" HD, loaded with my data. Great,
right?

wrong.

here I am today, a year and a few months later, and the Maxtor drive is
DEAD...irretrievable. Everything LOST.

And of course it's just out of warranty. So I called Maxtor...not hoping
for a replacement or a "free recovery" or anything like that. I thought
maybe
they'd have a policy by which dead drives could be sent back (on my dime)
for evaluation....and possibly, at best, a partial refund or coupon toward
future purchases if it was found that the drive simply "conked out".

What was I told?

"Oh we don't want or need the drive back..and there's nothing we can
do...sorry...better luck next time."

pathetic, imo.

Horrid. years of data and work gone. Money down the drain for the original
purchase and now, the attempt to repair it...and Maxtor doesn't even want
the drive back.

what a pile of sh$% company, imo.

DB
 
G

GTS

David Berriman said:
Maxtor does suck.

same thing happened here as was discussed earlier.

Bought a brand new computer in March 2004 after last one died from a
malignant worm or something. But I did salvage the contents of the drive.

The new computer came with a 40G "Maxtor" HD, loaded with my data. Great,
right?

wrong.

here I am today, a year and a few months later, and the Maxtor drive is
DEAD...irretrievable. Everything LOST.
You did'nt back-up your data despite the earlier incident? No use trying to
blame Maxtor for your own mistake. No matter what make of drive, a certain
percentage will fail, and none of them last forever.
 
R

Rod Speed

David Berriman said:
Maxtor does suck.

Nope, you do.
same thing happened here as was discussed earlier.
Bought a brand new computer in March 2004 after last one died from a
malignant worm or something. But I did salvage the contents of the drive.
The new computer came with a 40G "Maxtor" HD, loaded with my data. Great,
right?

here I am today, a year and a few months later, and the Maxtor drive is
DEAD...irretrievable. Everything LOST.

More fool you for not backing up your data when
you had already had a narrow escape the first time.
 
A

Arno Wagner

Previously David Berriman said:
Maxtor does suck.
same thing happened here as was discussed earlier.
Bought a brand new computer in March 2004 after last one died from a
malignant worm or something. But I did salvage the contents of the drive.
The new computer came with a 40G "Maxtor" HD, loaded with my data. Great,
right?

here I am today, a year and a few months later, and the Maxtor drive is
DEAD...irretrievable. Everything LOST.

Well, hard as it sounds, this is your fault. You should have known
that harddrives are unreliable and that back-ups are non-optional
for data that has any value.

So stop complaining and do it _right_ the next time.

Arno
 
T

TE Cheah

| > a year and a few months later, and the Maxtor drive is DEAD
Doesn't Maxtor give a 3yr warranty ?

My Maxtor 0502 18 hdd ( ata100, bought in 4-05 ) has 2 ic`s which run
very ( 1 incredibly ) hot, I glue a heatsink onto each ic so they'll work
fstr & last longer. Without heatsinks, users better not run utilities like
Disk Checker / Sandra hdd benchmark which make these ic`s very hot,
just as warned by Sandra's author.

Quantum's ic would die with any voltage*spike : my +5v rail has 15000
µF added to damp any *.

| harddrives are unreliable
I learnt this after 2 Quantum hdd`s failed.
 
A

Arno Wagner

Previously TE Cheah said:
| > a year and a few months later, and the Maxtor drive is DEAD
Doesn't Maxtor give a 3yr warranty ?

Only for >= 120GB and >= 8MB buffer memory.

Arno
 
L

larry moe 'n curly

Ron said:
There are just problem users who don't do backups and then blame the wind

How does not making backups cause drives to fail more often?
 
J

J. Clarke

Odie said:
In the UK, we call it "sod's law."

In the US it's "Murphy's Law"--if it _can_ go wrong it _will_ go wrong, if
more than one thing can go wrong the worst thing will go wrong.
 
A

Arno Wagner

In the UK, we call it "sod's law."

Actually it is about "damage inflicted" vs. "pain felt".
If a drive dies on you and you have backup, you are anoyed for
some days or so and then quickly forget about it. If, on the
other hand, you do not have backup, you may be seriously
traumatised and be in pain for weeks, months, sometimes
even years. So drive failure rate and backup is (mostly)
unrelated, but the felt effects are very much related.
I say "mostly unrelated", because people with backup may
actually understand that drives are sensitive and handle
them with more care and other effects like this.

Arno
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top