D
David Berriman
Maxtor does suck.
same thing happened here as was discussed earlier.
Bought a brand new computer in March 2004 after last one died from a
malignant worm or something. But I did salvage the contents of the drive.
The new computer came with a 40G "Maxtor" HD, loaded with my data. Great,
right?
wrong.
here I am today, a year and a few months later, and the Maxtor drive is
DEAD...irretrievable. Everything LOST.
And of course it's just out of warranty. So I called Maxtor...not hoping
for a replacement or a "free recovery" or anything like that. I thought
maybe
they'd have a policy by which dead drives could be sent back (on my dime)
for evaluation....and possibly, at best, a partial refund or coupon toward
future purchases if it was found that the drive simply "conked out".
What was I told?
"Oh we don't want or need the drive back..and there's nothing we can
do...sorry...better luck next time."
pathetic, imo.
Horrid. years of data and work gone. Money down the drain for the original
purchase and now, the attempt to repair it...and Maxtor doesn't even want
the drive back.
what a pile of sh$% company, imo.
DB
same thing happened here as was discussed earlier.
Bought a brand new computer in March 2004 after last one died from a
malignant worm or something. But I did salvage the contents of the drive.
The new computer came with a 40G "Maxtor" HD, loaded with my data. Great,
right?
wrong.
here I am today, a year and a few months later, and the Maxtor drive is
DEAD...irretrievable. Everything LOST.
And of course it's just out of warranty. So I called Maxtor...not hoping
for a replacement or a "free recovery" or anything like that. I thought
maybe
they'd have a policy by which dead drives could be sent back (on my dime)
for evaluation....and possibly, at best, a partial refund or coupon toward
future purchases if it was found that the drive simply "conked out".
What was I told?
"Oh we don't want or need the drive back..and there's nothing we can
do...sorry...better luck next time."
pathetic, imo.
Horrid. years of data and work gone. Money down the drain for the original
purchase and now, the attempt to repair it...and Maxtor doesn't even want
the drive back.
what a pile of sh$% company, imo.
DB