Mapped Network Drive

G

Guest

User is on XP SP2. Firewall is disable. The company has a script that maps
3 network drives. One of the network drives mapping fails on her computer
only. If she signs on to other machines all 3 maps appear. If another user
signs they experience the same problem of this one network drive map failing.
You cant map manually. Says the "network path cannot be found. I can ping
the server that the shares resides on from the troubled workstation. Any
suggestions?
 
C

Chuck

User is on XP SP2. Firewall is disable. The company has a script that maps
3 network drives. One of the network drives mapping fails on her computer
only. If she signs on to other machines all 3 maps appear. If another user
signs they experience the same problem of this one network drive map failing.
You cant map manually. Says the "network path cannot be found. I can ping
the server that the shares resides on from the troubled workstation. Any
suggestions?

What firewall is disabled? Note that many third party firewalls don't react
properly when disabled, and cause problems like yours.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

Why not provide "browstat status" and "ipconfig /all" from each computer, so we
can diagnose the problem. Read this article, and linked articles, and follow
instructions precisely (download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

Or look at several other possibilities too, any of which might be the cause of
your problem. Read this article with an open mind.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html
 
G

Guest

Thanks for your response Chuck but as I clearly noted in my 2nd sentence
firewall is disabled. If you read my issue again you'll see that the client
has 2 of 3 mappings that happen successfully.
--
Scott Walton
(e-mail address removed)
Office: 877-265-6578
 
C

Chuck

Thanks for your response Chuck but as I clearly noted in my 2nd sentence
firewall is disabled. If you read my issue again you'll see that the client
has 2 of 3 mappings that happen successfully.

Scott,

You're entitled to be skeptical. But do some Googling here, I'm not the only
one here who will advise you about third party firewalls and problems when
they're disabled. Obviously you've been working on the problem for a while, but
since you haven't found any solution yet from the obvious causes, it's time to
look at the less obvious ones.

And keeping an open mind, read my article, because personal firewalls are not
the only possible problem which can cause your symptom, they are only the most
common.

Are the 3 mappings to the same server or to different servers? You're not too
clear there.

Maybe you could start from my "error = 53 aka name not found" troubleshooting
guide. Did you try manually mapping by IP address? Name resolution is an
intricate process.
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html

Or show us "browstat status" and "ipconfig /all" from the problem computer, and
from one non problem computer, so we can diagnose the problem. Read this
article, and linked articles, and follow instructions precisely (download
browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

And Scott, please type your answers after mine - it will benefit both of us. Or
please don't post above, and use a signature, with the previous post in the
signature. The line in your signature, starting with "-- ", is a problem. Help
us to help you.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting
 

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