mapi32.dll

[MuskyOne59]

'Helpppppppppp,

I have a new notebook that uses Vista Ultimate as it's O/s and had the trial
of Office 2007 pre-loaded.

Upon expiration of the trial I deleted it and wished to use my 2003 pro
edition and so far all the components are working fine except for Outlook.

I can't access Outlook at all, I keep getting a dialog box stating that ......
'Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office
shared shared utilities. Restart your computer or reinstall Microsoft Office
Outlook.

Assistance greatly appreciated!!

 

[Hal Hostetler [MVP-P/I]]

If you had Office 2007 on this workstation and rolled back to Office 2003,
then you need to rename the MSMAPI32.DLL file at \Program Files\Common
Files\System\MSMAPI\1033. Once that's done, do a detect and repair.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[MuskyOne59]

Hi Hal,
thanks for your reply but sorry I'm a tad tech illiterate... you said to
rename the MSMAPI32.DLL but to what do I rename it to?

I found the .dll by using the format you mentioned but I'm unable to change
it .... security permissions and such, that I know I can change .

MuskyOne

 

[Hal Hostetler [MVP-P/I]]

You rename it to ANYTHING but MSMAPI32.DLL. The whole point is to give it a
different name so Detect and Repair cant find it and replaces it with a
fresh copy. You can also simply delete it.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com