MAPI issue

M

mobile

hello,

when I try to send any email with a right click or from another program
using OL 2003 sp2. I get a mapi error and it asks that I restart outlook. no
joy, does not do anything to resolve when restarted. I have re-installed
OL2003, run detect and repair. no joy, same thing

it is like it is missing a link to send the file, email or what have you
from any program or folder except OL 2003. when I send from OL 2003 via the
send and attach files method, no problems.

it is a problem across all other programs, I.e. efax, explorer, adobe
acrobat and so on, any ideas of how to resolve this issue. thank you
 
M

Milly Staples [MVP - Outlook]

Yeah, one idea, post the EXACT error message.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mobile asked:

| hello,
|
| when I try to send any email with a right click or from another
| program using OL 2003 sp2. I get a mapi error and it asks that I
| restart outlook. no joy, does not do anything to resolve when
| restarted. I have re-installed OL2003, run detect and repair. no
| joy, same thing
|
| it is like it is missing a link to send the file, email or what have
| you from any program or folder except OL 2003. when I send from OL
| 2003 via the send and attach files method, no problems.
|
| it is a problem across all other programs, I.e. efax, explorer, adobe
| acrobat and so on, any ideas of how to resolve this issue. thank you
 
M

mobile

Cannot start Microsoft Outlook. A program error occurred. Quit Outlook and
Microsoft Windows and then start again.


this is the exact error message. when I am in explorer and I try to right
click on a file to send to mail recipient.

same thing in adobe acrobat 6, same error message

same thing when in ms word, 2003 and tried to send to mail recipient as
attachment.

thank you for your help,
"Milly Staples [MVP - Outlook]"
 
M

Milly Staples [MVP - Outlook]

You said it was a mapi error. The mapi error has specific language. Post
that language.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mobile asked:

| Cannot start Microsoft Outlook. A program error occurred. Quit
| Outlook and Microsoft Windows and then start again.
|
|
| this is the exact error message. when I am in explorer and I try to
| right click on a file to send to mail recipient.
|
| same thing in adobe acrobat 6, same error message
|
| same thing when in ms word, 2003 and tried to send to mail recipient
| as attachment.
|
| thank you for your help,
| "Milly Staples [MVP - Outlook]"
| || Yeah, one idea, post the EXACT error message.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, mobile asked:
||
||| hello,
|||
||| when I try to send any email with a right click or from another
||| program using OL 2003 sp2. I get a mapi error and it asks that I
||| restart outlook. no joy, does not do anything to resolve when
||| restarted. I have re-installed OL2003, run detect and repair. no
||| joy, same thing
|||
||| it is like it is missing a link to send the file, email or what have
||| you from any program or folder except OL 2003. when I send from OL
||| 2003 via the send and attach files method, no problems.
|||
||| it is a problem across all other programs, I.e. efax, explorer,
||| adobe acrobat and so on, any ideas of how to resolve this issue.
||| thank you
 
M

mobile

ok milly, I posted the error that came up, where else should I look to post
the error that is in a log file. ??

let me know, where to look,

thanks foryour help kinda.
"Milly Staples [MVP - Outlook]"
 
M

mobile

here is a error from the system viewer

The server {0006F020-0000-0000-C000-000000000046} did not register with DCOM
within the required timeout.



Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 6/10/2006
Time: 3:02:58 AM
User:
Computer:
Description:
The server {0006F020-0000-0000-C000-000000000046} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


"Milly Staples [MVP - Outlook]"
 
M

Milly Staples [MVP - Outlook]

Have you vistied Microsoft Update and let it check to see if you need an
Windows Updates?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mobile asked:

| here is a error from the system viewer
|
| The server {0006F020-0000-0000-C000-000000000046} did not register
| with DCOM within the required timeout.
|
|
|
| Event Type: Error
| Event Source: DCOM
| Event Category: None
| Event ID: 10010
| Date: 6/10/2006
| Time: 3:02:58 AM
| User:
| Computer:
| Description:
| The server {0006F020-0000-0000-C000-000000000046} did not register
| with DCOM within the required timeout.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
|
| "Milly Staples [MVP - Outlook]"
| || You said it was a mapi error. The mapi error has specific language.
|| Post that language.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, mobile asked:
||
||| Cannot start Microsoft Outlook. A program error occurred. Quit
||| Outlook and Microsoft Windows and then start again.
|||
|||
||| this is the exact error message. when I am in explorer and I try to
||| right click on a file to send to mail recipient.
|||
||| same thing in adobe acrobat 6, same error message
|||
||| same thing when in ms word, 2003 and tried to send to mail recipient
||| as attachment.
|||
||| thank you for your help,
||| "Milly Staples [MVP - Outlook]"
||| |||| Yeah, one idea, post the EXACT error message.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, mobile asked:
||||
||||| hello,
|||||
||||| when I try to send any email with a right click or from another
||||| program using OL 2003 sp2. I get a mapi error and it asks that I
||||| restart outlook. no joy, does not do anything to resolve when
||||| restarted. I have re-installed OL2003, run detect and repair. no
||||| joy, same thing
|||||
||||| it is like it is missing a link to send the file, email or what
||||| have you from any program or folder except OL 2003. when I send
||||| from OL 2003 via the send and attach files method, no problems.
|||||
||||| it is a problem across all other programs, I.e. efax, explorer,
||||| adobe acrobat and so on, any ideas of how to resolve this issue.
||||| thank you
 
M

mobile

yes, I have updated, checked my version and updated

Event Viewer

The following events may be logged on a domain client, on a member server,
or on a domain controller when RPC does not function correctly:

Event ID: 10010
Event Source: DCOM
Description: The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not
register with DCOM within the required timeout.


thinking that the problem is in the dcom, I read



How to troubleshoot RPC Endpoint Mapper errors
View products that this article applies to.
Article ID : 839880
Last Review : April 3, 2006
Revision : 10.0







Microsoft Windows XP and Microsoft Windows 2000
Verify the ClientProtocols key exists under the
HKEY_Local_Machine\Software\Microsoft\Rpc key and that the ClientProtocols
key contains at least the following 5 default values:

. ncacn_http REG_SZ rpcrt4.dll
. ncacn_ip_tcp REG_SZ rpcrt4.dll
. ncacn_nb_tcp REG_SZ rpcrt4.dll
. ncacn_np REG_SZ rpcrt4.dll
. ncacn_ip_udp REG_SZ rpcrt4.dll




and verified the above, my system was missing the ncacn_nb_tcp REG_SZ
rpcrt4.dll



i added that line in the registry. rebooted, no joy,



any other ideas, it may be that i have a corrput tcp issue as outline in one
of the many MS articles i have read on dcom and rpc problems and one of the
reccomeded solutions is to R&R tcp/ip and reinstall. of course i am like
everybody else, i would like to click a button or go to a higher power and
presto chango you give me the fix and i move along. so if you have any other
ideas or see something that i am missing. i am all ears, thank you.




"Milly Staples [MVP - Outlook]"
Have you vistied Microsoft Update and let it check to see if you need an
Windows Updates?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mobile asked:

| here is a error from the system viewer
|
| The server {0006F020-0000-0000-C000-000000000046} did not register
| with DCOM within the required timeout.
|
|
|
| Event Type: Error
| Event Source: DCOM
| Event Category: None
| Event ID: 10010
| Date: 6/10/2006
| Time: 3:02:58 AM
| User:
| Computer:
| Description:
| The server {0006F020-0000-0000-C000-000000000046} did not register
| with DCOM within the required timeout.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
|
| "Milly Staples [MVP - Outlook]"
| || You said it was a mapi error. The mapi error has specific language.
|| Post that language.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, mobile asked:
||
||| Cannot start Microsoft Outlook. A program error occurred. Quit
||| Outlook and Microsoft Windows and then start again.
|||
|||
||| this is the exact error message. when I am in explorer and I try to
||| right click on a file to send to mail recipient.
|||
||| same thing in adobe acrobat 6, same error message
|||
||| same thing when in ms word, 2003 and tried to send to mail recipient
||| as attachment.
|||
||| thank you for your help,
||| "Milly Staples [MVP - Outlook]"
||| |||| Yeah, one idea, post the EXACT error message.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, mobile asked:
||||
||||| hello,
|||||
||||| when I try to send any email with a right click or from another
||||| program using OL 2003 sp2. I get a mapi error and it asks that I
||||| restart outlook. no joy, does not do anything to resolve when
||||| restarted. I have re-installed OL2003, run detect and repair. no
||||| joy, same thing
|||||
||||| it is like it is missing a link to send the file, email or what
||||| have you from any program or folder except OL 2003. when I send
||||| from OL 2003 via the send and attach files method, no problems.
|||||
||||| it is a problem across all other programs, I.e. efax, explorer,
||||| adobe acrobat and so on, any ideas of how to resolve this issue.
||||| thank you
Click to expand...
 
M

mobile

hello Milly,

any suggestions of what to do know. or am I at the point of removing my
tcp/ip and see if this corrects the rpc link and dcom error.

????
mobile said:
yes, I have updated, checked my version and updated

Event Viewer

The following events may be logged on a domain client, on a member server,
or on a domain controller when RPC does not function correctly:

Event ID: 10010
Event Source: DCOM
Description: The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not
register with DCOM within the required timeout.


thinking that the problem is in the dcom, I read



How to troubleshoot RPC Endpoint Mapper errors
View products that this article applies to.
Article ID : 839880
Last Review : April 3, 2006
Revision : 10.0







Microsoft Windows XP and Microsoft Windows 2000
Verify the ClientProtocols key exists under the
HKEY_Local_Machine\Software\Microsoft\Rpc key and that the ClientProtocols
key contains at least the following 5 default values:

. ncacn_http REG_SZ rpcrt4.dll
. ncacn_ip_tcp REG_SZ rpcrt4.dll
. ncacn_nb_tcp REG_SZ rpcrt4.dll
. ncacn_np REG_SZ rpcrt4.dll
. ncacn_ip_udp REG_SZ rpcrt4.dll




and verified the above, my system was missing the ncacn_nb_tcp REG_SZ
rpcrt4.dll



i added that line in the registry. rebooted, no joy,



any other ideas, it may be that i have a corrput tcp issue as outline in
one of the many MS articles i have read on dcom and rpc problems and one
of the reccomeded solutions is to R&R tcp/ip and reinstall. of course i am
like everybody else, i would like to click a button or go to a higher
power and presto chango you give me the fix and i move along. so if you
have any other ideas or see something that i am missing. i am all ears,
thank you.




"Milly Staples [MVP - Outlook]"
Have you vistied Microsoft Update and let it check to see if you need an
Windows Updates?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mobile asked:

| here is a error from the system viewer
|
| The server {0006F020-0000-0000-C000-000000000046} did not register
| with DCOM within the required timeout.
|
|
|
| Event Type: Error
| Event Source: DCOM
| Event Category: None
| Event ID: 10010
| Date: 6/10/2006
| Time: 3:02:58 AM
| User:
| Computer:
| Description:
| The server {0006F020-0000-0000-C000-000000000046} did not register
| with DCOM within the required timeout.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
|
| "Milly Staples [MVP - Outlook]"
| || You said it was a mapi error. The mapi error has specific language.
|| Post that language.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, mobile asked:
||
||| Cannot start Microsoft Outlook. A program error occurred. Quit
||| Outlook and Microsoft Windows and then start again.
|||
|||
||| this is the exact error message. when I am in explorer and I try to
||| right click on a file to send to mail recipient.
|||
||| same thing in adobe acrobat 6, same error message
|||
||| same thing when in ms word, 2003 and tried to send to mail recipient
||| as attachment.
|||
||| thank you for your help,
||| "Milly Staples [MVP - Outlook]"
||| |||| Yeah, one idea, post the EXACT error message.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, mobile asked:
||||
||||| hello,
|||||
||||| when I try to send any email with a right click or from another
||||| program using OL 2003 sp2. I get a mapi error and it asks that I
||||| restart outlook. no joy, does not do anything to resolve when
||||| restarted. I have re-installed OL2003, run detect and repair. no
||||| joy, same thing
|||||
||||| it is like it is missing a link to send the file, email or what
||||| have you from any program or folder except OL 2003. when I send
||||| from OL 2003 via the send and attach files method, no problems.
|||||
||||| it is a problem across all other programs, I.e. efax, explorer,
||||| adobe acrobat and so on, any ideas of how to resolve this issue.
||||| thank you
Click to expand...
Click to expand...
 
M

mobile

thanks milly, the issue has been resolved. for me it was

Article ID : 299357


on Microsoft.com

this may help others.

after going thru the log files, I came to the conclusion it was not
technically a outlook 2003 error. and then after working in the registry
last night, I confirmed, just reset the tcp/ip stack in windows xp and voila
I can now send mail from a directory, desktop, and what have you, with a
right mouse click.

till the next one,
mobile said:
hello Milly,

any suggestions of what to do know. or am I at the point of removing my
tcp/ip and see if this corrects the rpc link and dcom error.

????
mobile said:
yes, I have updated, checked my version and updated

Event Viewer

The following events may be logged on a domain client, on a member
server, or on a domain controller when RPC does not function correctly:

Event ID: 10010
Event Source: DCOM
Description: The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not
register with DCOM within the required timeout.


thinking that the problem is in the dcom, I read



How to troubleshoot RPC Endpoint Mapper errors
View products that this article applies to.
Article ID : 839880
Last Review : April 3, 2006
Revision : 10.0







Microsoft Windows XP and Microsoft Windows 2000
Verify the ClientProtocols key exists under the
HKEY_Local_Machine\Software\Microsoft\Rpc key and that the
ClientProtocols key contains at least the following 5 default values:

. ncacn_http REG_SZ rpcrt4.dll
. ncacn_ip_tcp REG_SZ rpcrt4.dll
. ncacn_nb_tcp REG_SZ rpcrt4.dll
. ncacn_np REG_SZ rpcrt4.dll
. ncacn_ip_udp REG_SZ rpcrt4.dll




and verified the above, my system was missing the ncacn_nb_tcp REG_SZ
rpcrt4.dll



i added that line in the registry. rebooted, no joy,



any other ideas, it may be that i have a corrput tcp issue as outline in
one of the many MS articles i have read on dcom and rpc problems and one
of the reccomeded solutions is to R&R tcp/ip and reinstall. of course i
am like everybody else, i would like to click a button or go to a higher
power and presto chango you give me the fix and i move along. so if you
have any other ideas or see something that i am missing. i am all ears,
thank you.




"Milly Staples [MVP - Outlook]"
Have you vistied Microsoft Update and let it check to see if you need an
Windows Updates?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mobile asked:

| here is a error from the system viewer
|
| The server {0006F020-0000-0000-C000-000000000046} did not register
| with DCOM within the required timeout.
|
|
|
| Event Type: Error
| Event Source: DCOM
| Event Category: None
| Event ID: 10010
| Date: 6/10/2006
| Time: 3:02:58 AM
| User:
| Computer:
| Description:
| The server {0006F020-0000-0000-C000-000000000046} did not register
| with DCOM within the required timeout.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
|
| "Milly Staples [MVP - Outlook]"
| || You said it was a mapi error. The mapi error has specific language.
|| Post that language.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, mobile asked:
||
||| Cannot start Microsoft Outlook. A program error occurred. Quit
||| Outlook and Microsoft Windows and then start again.
|||
|||
||| this is the exact error message. when I am in explorer and I try to
||| right click on a file to send to mail recipient.
|||
||| same thing in adobe acrobat 6, same error message
|||
||| same thing when in ms word, 2003 and tried to send to mail recipient
||| as attachment.
|||
||| thank you for your help,
||| "Milly Staples [MVP - Outlook]"
||| |||| Yeah, one idea, post the EXACT error message.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, mobile asked:
||||
||||| hello,
|||||
||||| when I try to send any email with a right click or from another
||||| program using OL 2003 sp2. I get a mapi error and it asks that I
||||| restart outlook. no joy, does not do anything to resolve when
||||| restarted. I have re-installed OL2003, run detect and repair. no
||||| joy, same thing
|||||
||||| it is like it is missing a link to send the file, email or what
||||| have you from any program or folder except OL 2003. when I send
||||| from OL 2003 via the send and attach files method, no problems.
|||||
||||| it is a problem across all other programs, I.e. efax, explorer,
||||| adobe acrobat and so on, any ideas of how to resolve this issue.
||||| thank you
Click to expand...
Click to expand...
Click to expand...
 

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