Autocomplete on Outlook 2003

[patel.dinesh]

GGRRR this is getting silly now!!!

I've got a user who's having constant issues with the autocomplete
feature on OL2003.

He's been using OL for some time now, and every so often email address
that he's sent to several times before doesn't appear when OL suggests
names while he's composing an email. After doing a little reading up on
this
issue. I've done the following. I've renamed the nk2 file in his
windows profile
(C:\Documents and Settings\%Username%\Application
Data\Microsoft\Outlook).

When firing up OL again the new nk2 file is created and this will work
for a day or 2 then names start going missing from the drop down menu.
I've recreated his outlook profile and a brand new nk2 file was created
which he'll have to populate again but after a few days some of those
address will go awol again.

I've reinstalled OL2003 again no joy.
I've reinstalled Office.. still no joy.
I've deleted his windows profile uninstalled and reinstalled office
patched it with everything MS has to offer...still no joy.
I've even nuked his pc and reinstalled everything from scratch.....
still no joy.


h...e...l...p...!

Dino

 

[Diane Poremsky [MVP]]

Are you using logon scripts or roaming profiles? If so, did you try a
completely new Outlook profile? When deleting the nk2 doesn't help, it
generally means a corrupt profile... uninstalling and reinstalling is mostly
a waste of time BTW - detect and repair is faster and has the same effect.

 

[Dino]

Yeah am using login scripts.. but thats just mapping network drives and
network printers..
no roaming profiles in use here.. yeah i did try a new outlook profile.. as
in control panel > mail.. then created a new profile from there..

Are you using logon scripts or roaming profiles? If so, did you try a
completely new Outlook profile? When deleting the nk2 doesn't help, it
generally means a corrupt profile... uninstalling and reinstalling is
mostly a waste of time BTW - detect and repair is faster and has the same
effect.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

GGRRR this is getting silly now!!!

I've got a user who's having constant issues with the autocomplete
feature on OL2003.

He's been using OL for some time now, and every so often email address
that he's sent to several times before doesn't appear when OL suggests
names while he's composing an email. After doing a little reading up on
this
issue. I've done the following. I've renamed the nk2 file in his
windows profile
(C:\Documents and Settings\%Username%\Application
Data\Microsoft\Outlook).

When firing up OL again the new nk2 file is created and this will work
for a day or 2 then names start going missing from the drop down menu.
I've recreated his outlook profile and a brand new nk2 file was created
which he'll have to populate again but after a few days some of those
address will go awol again.

I've reinstalled OL2003 again no joy.
I've reinstalled Office.. still no joy.
I've deleted his windows profile uninstalled and reinstalled office
patched it with everything MS has to offer...still no joy.
I've even nuked his pc and reinstalled everything from scratch.....
still no joy.


h...e...l...p...!

Dino

 

[Dino]

Anyone got any other ideas I could try?? Any help oh so greatly
appreciated!!!

Dino

Yeah am using login scripts.. but thats just mapping network drives and
network printers..
no roaming profiles in use here.. yeah i did try a new outlook profile..
as in control panel > mail.. then created a new profile from there..

Are you using logon scripts or roaming profiles? If so, did you try a
completely new Outlook profile? When deleting the nk2 doesn't help, it
generally means a corrupt profile... uninstalling and reinstalling is
mostly a waste of time BTW - detect and repair is faster and has the same
effect.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

GGRRR this is getting silly now!!!

I've got a user who's having constant issues with the autocomplete
feature on OL2003.

He's been using OL for some time now, and every so often email address
that he's sent to several times before doesn't appear when OL suggests
names while he's composing an email. After doing a little reading up on
this
issue. I've done the following. I've renamed the nk2 file in his
windows profile
(C:\Documents and Settings\%Username%\Application
Data\Microsoft\Outlook).

When firing up OL again the new nk2 file is created and this will work
for a day or 2 then names start going missing from the drop down menu.
I've recreated his outlook profile and a brand new nk2 file was created
which he'll have to populate again but after a few days some of those
address will go awol again.

I've reinstalled OL2003 again no joy.
I've reinstalled Office.. still no joy.
I've deleted his windows profile uninstalled and reinstalled office
patched it with everything MS has to offer...still no joy.
I've even nuked his pc and reinstalled everything from scratch.....
still no joy.


h...e...l...p...!

Dino