malicious software removal tool update

T

Tom C

I have been trying ti update the "Windows Malicious Software Removal Tool"
for November, but it keeps failing. Can anyone tell me what is causing this.
I haven't done anything to my knowledge that would cause this. Other updates
have downloaded and installed. I am running Windows XP Pro.
Thanks for the help....Tom
 
U

Uncle Joe

Excuse me for being dense but "it keeps failing" doesn't provide
enough detail. How does it fail? Doesn't begin the download?
Won't complete the download? Won't install properly after a
perfect download? Won't run after installation? Won't scan your
system? Do you get any error messages?

Just tried to replicate your problem by downloading the Microsoft
Windows Malicious Software Removal Tool from

http://www.microsoft.com/downloads/...e0-e72d-4f54-9ab3-75b8eb148356&displaylang=en

The tool download/installation ran perfectly. Guess I'm lucky.

If you need to scan your system in the meantime before you resolve
your problems with updating the tool, you can perform a scan over
the net by going to

http://www.microsoft.com/security/malwareremove/default.mspx

Scroll down the page, and click on the "Check my PC for Infection"
button. This will run an online version of the tool.

Good luck!
 
J

Jerry

Did you try downloading it from the Downloads page rather than trying to
install it from WindowsUpdate?
 
A

Alias

Tom said:
I have been trying ti update the "Windows Malicious Software Removal Tool"
for November, but it keeps failing. Can anyone tell me what is causing this.
I haven't done anything to my knowledge that would cause this. Other updates
have downloaded and installed. I am running Windows XP Pro.
Thanks for the help....Tom

Why do you want to download it? It's useless.

Alias
 
T

Tom C

It doesn't give me any type of error message. The icon will pop up in the
lower right corner saying updates are ready to install. I click on it and it
says downloading but I never see any progress. After a few seconds or so the
icon goes away, but nothing is downloaded or installed. No error message or
anything. When i go to the windows update site and clcik on the update
history, I can see where this update has tried and failed many time. I click
on the failed icon to see what the probplem could be and nothing comes up. I
have had some problems with my connection too. It takes a long time to get a
site to come up and maybe it is timing out but I dont think that is the
problem. Sometimes sites pop right up and other times they time out.

I have talked to some people in other groups with the same connection
problem and some seem to think it is a recent windows update issue with his
computer. I am going to go back to a restore point from before that update
and see if that helps.

After i solve the connection problem I will go back and try to download this
update. Is this and update for the Microsoft Antispyware? Thanks for the
help with this...Tom
 
T

Tom C

I tried downloading it from the Start/Programs/Windows Update and the same
thing happened. It didn't download and left no message. I am having
connection issues but I dont think that is why it didnt download. AZccording
to the update history, it has been trying to download since before the
connection problem started. Thanks for your help....tom
 
T

Tom C

I'm not sure why. I thought that the best way to keepo your system protected
was to download all the updates and keep the anti virus software up todate.
After looking at another site concerning my connection problems, a guy on
there seems to think it is a windows update that messed his wireless
connection up and may be my problem too.
Thanks for the help...tom
 
D

David H. Lipman

From: "Tom C" <[email protected]>

| I'm not sure why. I thought that the best way to keepo your system protected
| was to download all the updates and keep the anti virus software up todate.
| After looking at another site concerning my connection problems, a guy on
| there seems to think it is a windows update that messed his wireless
| connection up and may be my problem too.
| Thanks for the help...tom

It is a "On Demand" scanner. It doesn't "protect". It cleans an infection after the fact.
 
W

Wesley Vogel

Malicious Software Removal Tool from Automatic Updates, runs once and
then lives in System32 as MRT.EXE.

If mrt.exe doesn't find anything you never know about it.

See what the mrt.log says...

Paste this in the Start | Run box...

%windir%\debug\mrt.log

Click OK
---

[[Q2. How do I verify whether the removal tool has run on a client computer?

A2. You can examine the following registry key to verify the execution of
the tool. Note that you can implement such a check as part of a startup or
logon script. This will prevent the tool from running multiple times.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemovalTools\MRT with value
named "Version".

Every time the tool is executed, independent of the results of the
execution, the tool will record a GUID to the registry to indicate that it
has been executed. The following table lists the GUID corresponding to each
release.

Release Value Data
November 2005 1F5BA617-240A-42FF-BE3B-14B88D004E43 ]]

Deployment of the Microsoft Windows Malicious Software Removal Tool in an
enterprise environment
http://support.microsoft.com/default.aspx?scid=kb;en-us;891716

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

With so many people having a problem with this soft ware you have to wonder
if there is not a glich in the program.
 
A

ANONYMOUS

Omega2,

It is wrong for you say "With so many people having a problem with this
soft". There is only one person with the problem and you saw it fit to
exagerate it. Are you another MS sceptic (UK English spelling) scumbag?

That one person isn't sure whether it is his connection that is dodgy.
So no one has a problem. Why do people jump the band wagon wihout using
their brains.

hth
 
D

David H. Lipman

From: "Omega2" <[email protected]>

| With so many people having a problem with this soft ware you have to wonder
| if there is not a glich in the program.

There was one. It was puportedly fixed in a recent updated version. Doesn't seem like it
was.

Since this is an "On Demand" anti virus scanner, I suggest posting your problem in ;
microsoft.public.security.virus

There is a Microsoft employee who monitors that News Group for problems with MRT.
 
G

Guest

Dear: Anonymous, if there is not a glick in this program, then maybe you can
explain to this scumbage as you so kindly state in your message, why is it
that it cause the CPU to heat up to way past the intended tempature it is
intended to run at, in my case itr was running at 55 centigrade, that
equivale to about 110 degress in Fariniheith your tempature in the U.K. & it
took way way over an hour to do it thing, this can not be tto good for the
hardware, since it is running the C.P.U. (Intel in this case) way out of
it's specified tempeture range for too long.
 
A

ANONYMOUS

Dear Omega2,

I can quite easily explain why the temperature rose so high as you state
in your message. The reason is that the hardware of the OP had
malfunction. Software doesn't create heat - it is the hardware that
creates heat.

Have you thought of using a good ventilation? Perhaps an extra fan will
do the trick!.

hth
 
U

Uncle Joe

For what it is worth. I've run the Microsoft Malicious Software
removal tool at least a dozen times with no ill effects using an Intel
P4 with an Intel CPU fan, fans for my two hard drives, and with three
internal case fans. The Antec tower case is also very well ventilated.

As Anonymous said, it's very highly unlikely that the software is
making your CPU overheat. Instead, because your CPU is
actually overheating, it's affecting the software's performance.

Does your CPU overheat when running other applications? Am
betting it does even if you haven't noticed it. Something is
seriously wrong and needs immediate attention. At the minimum,
it sounds as if you need a new CPU cooling fan.

Good luck!
 
D

David H. Lipman

From: "Omega2" <[email protected]>

| Dear: Anonymous, if there is not a glick in this program, then maybe you can
| explain to this scumbage as you so kindly state in your message, why is it
| that it cause the CPU to heat up to way past the intended tempature it is
| intended to run at, in my case itr was running at 55 centigrade, that
| equivale to about 110 degress in Fariniheith your tempature in the U.K. & it
| took way way over an hour to do it thing, this can not be tto good for the
| hardware, since it is running the C.P.U. (Intel in this case) way out of
| it's specified tempeture range for too long.

110 Deg. F. is NOT out of CPU spec. However as I noted in my earlier reply, there was a
known bug
in MRT that caused high CPU utilization. That problem was reportedly fixed. There may
still be issues.

As I also noted...
Since this is an "On Demand" anti virus scanner, I suggest posting your problem in ;
microsoft.public.security.virus

There is a Microsoft employee who monitors that News Group for problems with MRT.

Since he posted this in that News Group I'll repeat what he posted...

"Can you please send me a mail at (e-mail address removed) ? I'd like to
follow-up with you to investigate this issue.

Thanks,
Matt Braverman
Security Technology Unit
Microsoft Corporation"
 
G

Guest

Dear: U. Joe.
I am running the same hard you have got a Antec Computer case with
more fan then a base ball game, I have an Pentiun 4 C.P.U., on a Asus mother
board, & since i monitor any programs that in use with My Asus Proboe
program, i figure will be cause the C.P.U. to heat up .I can say for sure
that it is only this program that has this delaterrious affect on the C.P.U.
The way i figure it the register in the C.P.U. are being ask to process &
exacute the code that the Malicious Software Removal Tool has in it, & is
not in some way not as compatiable as i should be with Intel Pentium 4
C.P.U., & is therfore causing it to work too hard, hence it starts to
overheat.But then maybe i am just a block head about how the Hardware & the
Software are cordinated, to get the end result every one see on their
monitors.
 
A

Alias

David said:
From: "Omega2" <[email protected]>

| Dear: Anonymous, if there is not a glick in this program, then maybe you can
| explain to this scumbage as you so kindly state in your message, why is it
| that it cause the CPU to heat up to way past the intended tempature it is
| intended to run at, in my case itr was running at 55 centigrade, that
| equivale to about 110 degress in Fariniheith your tempature in the U.K. & it
| took way way over an hour to do it thing, this can not be tto good for the
| hardware, since it is running the C.P.U. (Intel in this case) way out of
| it's specified tempeture range for too long.

110 Deg. F. is NOT out of CPU spec.

55 C is 131 F.

However as I noted in my earlier reply, there was a
known bug
in MRT that caused high CPU utilization.

I knew there was a reason I never downloaded that.
That problem was reportedly fixed. There may
still be issues.

Now you've given me another.

Alias
 
D

David H. Lipman

|
| 55 C is 131 F.
|
| However as I noted in my earlier reply, there was a|
| I knew there was a reason I never downloaded that.
||
| Now you've given me another.
|
| Alias

Depending upon the CPU, the max. temp. is usually in the range of 60 - 90 Deg C. (140 - 194
Deg. F.) so the 55 Deg. C (131 Deg. F. ) is within spec.
 

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