Major BSOD, unsure of cause, possibly Intel SATA Controller Driver? Please help!

G

GamEmpire

Hi All,

Bear with me, had this post go missing as I clicked submit before, so
retyping it to the best of my ability.

Up until last friday, my Shuttle SB75G2 was running fine.

Specs were:

3.0C Pentium 4
1024mb Corsair PC3200 XMS
SB75G2 will SFF Motherboard
(http://us.shuttle.com/specs2.asp?pro_id=388)
Built by ATI Radeon x800 Pro
NEC 3500A DVD+RW/-RW
2x 200gb Seagate 7200.7 SATA Drives in a RAID 1 Configuration

The SB75G2 is an 875 based motherboard. My issue last friday was a
trojan and a worm slipped onto my computer through our campus network,
and had a field day wiping things off my computer. I was running
Norton IS 2004, but...well...norton is crap and doesn't protect very
well. I backup regularly to Dual Layer DVD's, and also have a spare
Seagate 200gb 7200.7 to backup too, so I figured it was time for a
clean format anyway.

Rather then reset to RAID 1, I just decided to have 400gb of Hard
Drive space. I went into my system's bios, and set the SATA to
combined mode, meaning it would take on the characteristics of an IDE
drive, thereby not needing the Intel SATA RAID Drivers. The first few
installs, I was having issues and it was BSODing towards then end of
setup (I use a slipstreamed WinXP Pro with SP2 installation disc which
has worked numerous times in the past for other computers). I finally
got the Seagate Drive Setup program, and partitioned the boot drive
and other drive into 100gb partitions, which fixed any possible issue
with the 137gb barrier. It should have worked without needing to
partition into 4 parts with a Slipstreamed Copy of XP2, but I figured
I could always use partition magic to merge them later.

Finally got it installed, picked up NIS 2005 online on my other
computer, and installed it before connecting it to the net. Hooked
onto net, and installed updates.

I then proceeded to gather my 4 main backup discs to start moving
files over to the drive. After several BSOD's of DRIVER_IRQL_NOT_LESS
OR EQUAL

STOP Error code 100000d1, parameter1 00000002, parameter2 000000ff,
parameter3 00000001, parameter4 824dd15f

I finally booted into safe mode to transfer the files. Safe mode
worked fine.

I continue to get BSOD's whenever I transfer large amounts of files or
try installing something like World of Warcraft while in normal
windows. It is the same one, over and over and over.

Currently, in the Device Manager, the following is listed under IDE
ATA/ATAPI Controllers

Intel 82801EB Ultra ATA Storage Controllers
Primary IDE Channel
Secondary IDE Channel

The only other error code I'm getting in a BSOD, which has only
happened twice, is a PAGE_FAULT_IN_NON_PAGED_AREA.

Error code 1000007f, parameter1 0000000d, parameter2 00000000,
parameter3 00000000, parameter4 00000000.

That prompted me to run memtest86, and after 2 hours it found no
errors. I swapped out the memory for my brother's 2x 256 Corsair XMS
PC3200 from his AMD64 box, ran memtest again, and didn't find an
issues.

My understanding of how the BIOS gets the SATA to run is that it
spoofs it as a Third and Fourth IDE Channel for each SATA Device
added. It doesn't do this if it is in RAID Mode however. I have tried
to update the intel chipset drivers from those that were on my CD to
those on the manufactuer's website to those on Intel's site. None
work. I Figured I would try installing IAA to get a SATA driver from
that, but because it didn't detect a RAID Controller, it refused to
install. And Seagate doesn't make any drivers for their SATA Drives.

I uninstalled and let windows reinstall all the IDE Controllers after
a restart, to no avail. All that happened was I lost one Intel 82801EB
Ultra ATA Storage Controllers listed. I've tried updating the drivers
in Device Manager for the Intel 82801EB Ultra ATA Storage Controller,
and it gave me three options, and I've only chosen the first two,
neither which has worked.

Intel 82801EB Ultra ATA Storage Controllers
Intel 82801EB Ultra ATA Storage Controllers - 24D1
Standard DUal Channel PCI IDE Controller


Any help any of you all could give would be GREATLY appreiciated. If
all else fails, I can try going back to RAID 1, but because I now have
the Dual Layer drive, I don't really require that kind of data
security any longer. I have to get to bed, as I have class in about 6
hours. Thanks very much all!!

I just honestly can't determine which Driver is causing all these
crashes....
 
P

PA Bear

The problem appears to be MS04-032 (840987).

From elsewhere:
If you find the file IntelATA.sys in the WinNT\System32\Drivers folder,
[boot into Safe Mode,]...go to Add/Remove
Programs, and uninstall the Intel Ultra ATA Storage Driver.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

WinXP SP2: What's New for Internet Explorer and Outlook Express
http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/default.mspx

There is no 'silver bullet' solution to hijackware
http://go.microsoft.com/fwlink/?LinkId=33131
 

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