Mailbox Store list blank

[Guest]

I cannot add new mailboxes on new users added through Active Directory Users
and Computers because when I get to the tab to create the mailbox, the
pulldown list for Mailbox Store is blank. Our administrator is able to
access this list on his computer, but I am not able to do this on mine. What
should I check?

 

[Diane Poremsky [MVP]]

permissions - make sure you acct has the necessary permissions.

 

[Guest]

My network admin: "Saying 'check permissions' is too vague. There are about
80 different places in Exchange dealing with permissions." Can you be more
specific as to which permissions? I am running XP Pro, the exchange server
is 2003, I have installed the 2003 admin pack. I can do everything EXCEPT
add or change mailboxes. Thanks for the quick reply.

 

[Diane Poremsky [MVP]]

Do you have admin permissions on the exchange server? Do you have the same
permissions as the admin for whome it works?

 

[Guest]

I do not have admin permissions to the machine itself, never have had. I was
able to create mailboxes in the previous version of Exchange. Is admin
permissions a new requirement?

 

[Diane Poremsky [MVP]]

which version of exchange did you have before? you don't need admin
permissions to the machine - you need exchange admin permissions to make
changes to exchange settings.

BTW - the exchange newsgroup would probably be a better location for this
question.

 

[Guest]

I don't actually need to be able to change settings, I just need to be able
to access the list of mailbox stores for the purpose of creating mailboxes.

I didn't initially see a group for Exchange. This is because I am an idiot.
I will take this thread over there, and when I get the answer I am looking
for, I will post a reply here.

Thanks for your help!

 

[Guest]

Problem solved! I found a thread in the Exchange forum from someone with a
similar problem. Here is text from that thread:

Gave OU admins the Exchange Admin view only but when they go to create a
mailbox for the user the dropdown list is blank. I tested in this my lab
at
home the Exchange admin right view only and it works. Is this a permission
issue on the information store?

"It may be a permissions issue on the Configuration container in Active
Directory.

For that drop-down to be populated the user must be able to query the AD for
it and its status. By removing (or restricting) permissions you can hide the
individual databases from users."

My sysadmin checked permissions in Exchange System Manager, under the
properties for the Exchange server and fixed the permissions.