mail stuck in outbox

B

BrianT

I'm not sure if this an Outlook issue but I thought I'd start here.
XP Pro
Office 2007
SBS 2003/Exchange server

Office came pre installed on a new Dell laptop.
When I send a message using BCC the message sits in the outbox, I know
people have received it. it never shows up in the sent mail folder.

any help?

Thanks
Brian
 
F

Francine Otterson

Are you trying to send it to a large number of people. If so it may blocked by your ISP

Regards,

Francine Otterson


BrianT wrote on Mon, 21 January 2008 08:4
I'm not sure if this an Outlook issue but I thought I'd start here.
XP Pro
Office 2007
SBS 2003/Exchange server

Office came pre installed on a new Dell laptop.
When I send a message using BCC the message sits in the outbox, I know
people have received it. it never shows up in the sent mail folder.

any help?

Thanks
Bria


-
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group
 
B

BrianT

I have a business T1, they aren't blocking the messages. I can send the same
email from a different machine just fine.

Brian
 
J

JulieR

BrianT said:
I'm not sure if this an Outlook issue but I thought I'd start here.
XP Pro
Office 2007
SBS 2003/Exchange server

Office came pre installed on a new Dell laptop.
When I send a message using BCC the message sits in the outbox, I know
people have received it. it never shows up in the sent mail folder.

any help?

Thanks
Brian
 
J

JulieR

"I am having the same problem as Brian T. I am able to send emails
successfully in MS OUtlook but they still appear in my "outbox" instead of
going straight to the "sent items" folder. how can I fix this problem? Jule R
 
B

Brian Tillman

JulieR said:
"I am having the same problem as Brian T. I am able to send emails
successfully in MS OUtlook but they still appear in my "outbox"
instead of going straight to the "sent items" folder. how can I fix
this problem?

If outgoing messages remain in your Outbox (they never go "straight to Sent
Items" - they always pass through Outbox first and then move to Sent Items
once they've been sent), that means that Outlook doesn't get an
acknowledgement from the outgoing server that it has received the mesage.
Enable diagnostic logging and see what's happening between Outlook and the
server. http://support.microsoft.com/kb/831053/en-us
 

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