Mail Merge with Outlook and Word 2007.

G

Guest

When using the mail merge feature in Word 2007, when asked to select
contacts, I select Outllook, and then Word closes. No error messages, just
closes.

I have repaired Office and run scanpst.

Any other suggestions?
 
R

Russ Valentine [MVP-Outlook]

Suggest posting some actual information such as precise steps used, precise
configuration of your Outlook Address Book, Event viewer information and
confirmation that your Outlook and Word versions are identical.
 
G

Guest

I am using Vista Business and Office Enterprise 2007 with Business Contact
Manager.

I have populated the BCM Contacts folder with 900 odd items via the Import
from Outlook Contacts option.

I open Word and select Mailings, Start Mail Merge, Step By Step Wizard.

I choose Letters then Next: Starting document.

I select Use the current document then Next: Select Recipients

I select Select from outlook contacts then choose contacts folder.

The timer displays for a short time and Word closes.

I do not receive any error messages. Checking Task manager shows that Word
is not running.

I have "repaired" the Office installation.

I have run BCM, Database Tools, Manage Database, Check for Errors.

Any other suggestions welcome.






Russ Valentine said:
Suggest posting some actual information such as precise steps used, precise
configuration of your Outlook Address Book, Event viewer information and
confirmation that your Outlook and Word versions are identical.

--
Russ Valentine
[MVP-Outlook]
Hyperion said:
When using the mail merge feature in Word 2007, when asked to select
contacts, I select Outllook, and then Word closes. No error messages, just
closes.

I have repaired Office and run scanpst.

Any other suggestions?
 
R

Russ Valentine [MVP-Outlook]

Start the merge from Outlook.
--
Russ Valentine
[MVP-Outlook]
Neil Gilford said:
I am using Vista Business and Office Enterprise 2007 with Business Contact
Manager.

I have populated the BCM Contacts folder with 900 odd items via the Import
from Outlook Contacts option.

I open Word and select Mailings, Start Mail Merge, Step By Step Wizard.

I choose Letters then Next: Starting document.

I select Use the current document then Next: Select Recipients

I select Select from outlook contacts then choose contacts folder.

The timer displays for a short time and Word closes.

I do not receive any error messages. Checking Task manager shows that Word
is not running.

I have "repaired" the Office installation.

I have run BCM, Database Tools, Manage Database, Check for Errors.

Any other suggestions welcome.






Russ Valentine said:
Suggest posting some actual information such as precise steps used,
precise
configuration of your Outlook Address Book, Event viewer information and
confirmation that your Outlook and Word versions are identical.

--
Russ Valentine
[MVP-Outlook]
Hyperion said:
When using the mail merge feature in Word 2007, when asked to select
contacts, I select Outllook, and then Word closes. No error messages,
just
closes.

I have repaired Office and run scanpst.

Any other suggestions?
 

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