Mail Folders with no associated Data Files

[Guest]

My problem is that I have three mail folders that show up in the left pane
navigation that are not associated with any data files. I want to delete
(close) these mail folders, however because they are not associated with a
data file, I get an error message that reads "The Operation Failed. An object
could not be found."

It appears that somehow along the way, I deleted the associated .psts so now
they are abandoned in my Outlook left pane. I have tried to drop .pst files
in the appropriate folder and name them in accordance with the name in the
navigation pane, but they don't "sync-up", so I'm still unable to delete the
orphans.

If anyone has any ideas or solutions, I'd appreciate the direction.

Brian

 

[Guest]

Sorry... I forgot to include that this is an issue with Outlook 2003 with XP
SP2.

 

[Guest]

Searching through here, I found some ideas and resolved my own issue. If
anyone else is interested, the solution was to create a new Profile.

I accessed the Control Panel, then Mail. There, it gives you the option to
create a whole new profile for Outlook. I set-up my mail accounts correctly,
and then deleted the old profile. My issue is resolved.

I will now be more careful as I combine old .pst files into one for my new
profile.

Brian

 

[Russ Valentine [MVP Outlook]]

Indeed. This issue and that answer are posted here daily. Outlook 2003
has become extremely intolerant of migrating Outlook data incorrectly.
The only method you can follow is the one in the Help files:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx