Hi Ravi,
Both macros and AutoText are saved in the Normal.dot template unless you
specify some other place when you're creating them. That implies that for
some reason, the Normal.dot template is not being saved when you close Word.
The first thing to try is to go to Tools > Options > Save and check the box
for "Prompt to save Normal template". Then create a macro or AutoText entry,
and close Word to see whether it prompts you to save the change. It should
do that, so there's a problem if there is no prompt.
If there is a prompt to save the Normal template, answer yes. Then open the
My Computer program, paste this in the address box at the top:
%appdata%\Microsoft\Templates
and press Enter. Look in the list of files for the Normal.dot file. If the
date and time list for "Date Modified" are not the time when you answered
the prompt, then the file isn't being saved properly. That might be due to a
permission problem in the folder -- in the folder's Properties dialog, on
the Security tab, you should have Full Control checked.
If the date/time is correct, restart the computer and then look at the
file's date/time again. If you're on a network, it's possible that the
network administrator is forcing the Normal.dot template to be replaced
during login. That should not be done.
--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
