lsass.exe -- system error

[Guest]

I rebooted my computer after installing a windows media center update
(probably irrelevant, but hey...) and the message:

lsass.exe -- system error
object name not found

came up. I click "ok" and my computer reboots. And again and again...

I am running XP Professional on a laptop, and I have tried all F8 available
boot options and no matter what I do, I get that error. From the reading
I've done online, looks like if I had a boot cd, I could use it, but alas, my
laptop did not come with one...

Help!

 

[Bruce Chambers]

I rebooted my computer after installing a windows media center update
(probably irrelevant, but hey...) and the message:

lsass.exe -- system error
object name not found

came up. I click "ok" and my computer reboots. And again and again...

I am running XP Professional on a laptop, and I have tried all F8 available
boot options and no matter what I do, I get that error. From the reading
I've done online, looks like if I had a boot cd, I could use it, but alas, my
laptop did not come with one...

Help!

Can you reboot into "Safe Mode" or "Last Known Good Configuration?" If
not, you almost certainly will need the installation CD in order to
perform a repair; contact the laptop's manufacturer, they're required to
provide you a means of recovery.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

 

[Guest]

so I talked to my laptop manufactorer and they say that they are only
required to provide me with the destructive recovery cd, not the one with
non-destructive repair capabilities... as I don't want to completely
reformat my hard drive, any suggestions?

 

[Bruce Chambers]

so I talked to my laptop manufactorer and they say that they are only
required to provide me with the destructive recovery cd, not the one with
non-destructive repair capabilities... as I don't want to completely
reformat my hard drive, any suggestions?

Without intending to seem facetious, my suggestion would be to never,
ever do business with that company again. They are, however, correct.
Because you chose to purchase a laptop with a pre-installed OEM license
for the operating system, all you are "entitled to" is a means of
returning the PC to the condition it was in when it left the
factory. To meet this obligation, most OEM manufacturers provide a
Recovery CD, some (the worst ones, such as Compaq and HP) provide only
a hidden Recovery partition on the hard drive, and some (the better
ones, such as Dell - at least in the US - and Gateway) provide a full,
BIOS-locked installation CD. OEM licenses are considerably less
expensive than retail licenses, and with that lower cost comes lower
flexibility; with software, as with everything else in life, you
generally get what you pay for, and no more.

I know of no way for you to perform a reapir of the OS using a Recovery
CD. It might - and I emphasize the *might* - be possible for you to
perform a repair using a generic, unbranded OEM full installation CD and
your Product Key. However, the odds are against this working, as
Product Keys are bound to the specific type of installation CD that they
accompany.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

 

[Guest]

Thanks Bruce. I do not intend to do business with them again, them being
Acer. But as I have a fairly brand new computer, now I have the joy of
figuring out how to get all my finals papers off my hard drive before
reformating. Joy of joys.

 

[David Candy]

http://support.microsoft.com/kb/q310994/

Is the Boot floppies.

What you need to do is install a version of XP or Windows 2000 onto your disk. You can then recover files (or even fix it). Borrow one from a friend.

The recovery console won't let you into your files unless you configured it to while XP was working. Too late now. So you need XP or Win2000 to access your files. Borrow one from a friend. MS reccommends this for disaster recovery purposes.

 

[Bruce Chambers]

Thanks Bruce. I do not intend to do business with them again, them being
Acer. But as I have a fairly brand new computer, now I have the joy of
figuring out how to get all my finals papers off my hard drive before
reformating. Joy of joys.

Do you have access to another computer, such as the one from which
you're corresponding, into which to slave your hard drive? You should
then be able to access your data files, after taking ownership of them.

HOW TO Take Ownership of a File or Folder in WinXP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308421

Another possibility, as David suggests, would be to use a borrowed full
Win2K or WinXP installation CD to create what is known as a parallel
installation. Then, once you've recovered and backed up your data, you
can either attempt a repair by replacing the damaged file, or you can
use the OEM Recovery CD to completely rebuild the machine. The
following KB Articles refer to WinNT, but can be used as guidance on a
WinXP system:

How and Why to Perform a Parallel Installation of Windows NT 4.0
http://support.microsoft.com/default.aspx?scid=KB;en-us;q259003

System Cleanup After a Parallel Installation of Windows NT 4.0
http://support.microsoft.com/default.aspx?scid=KB;en-us;q244378

I also strongly suggest that, once you've recovered from this present
problem, you develop the habit of frequently backing up your important
data files to some sort of removable media, such as a CD. Then, if you
should ever experience another catastrophic failure, you won't run the
risk of losing everything.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH