Lost Windows Media Player

[Madeleine]

After successfully upgrading to Windows XP SP.2 I downloaded and installed
Windows Media Player 10. It ran without problems for three days, this
evening I could not activate it. I have tried returning to the System
Restore Point made after Media Player 10 was installed. I tried
re-installing the programme and got the error msg:
"Windows Media Technologies; This version of Windows Media Technologies is
incompatible with this version of Windows. For more information, view the
information at the Microsoft web site."

Comparing two computers on C:\Program Files\Windows Media Player, the
following files appear to be missing on the problematic computer:

custsat.dll, migrate.exe, mpvis.dll, msoobci.dll, setup_wm.exe,
wmlaunch.exe, wpmband.dll, wmpenc.exe, wmplayer.exe, wmsetsdk.exe

How can I repair Windows Media Player?
Is it possible to just copy the missing files from one computer to the
other?
Mady

 

[Guest]

It should be ok if you copy the files. You might try that or try to unistall
media player then reinstall or restore to a time BEFORE media player was
installed and re-install

 

[Madeleine]

Hi Tony,
I did try to Restore to the point where SP.2 was implemented (approx 14 days
before WMP 10 was installed).
I can't find the un-install for WMP, it is not listed in the "Add or Remove
Programs."
I suppose it will not cause any harm if I just copy the missing files across
from one computer to the other. If it does not solve the problem then I can
always remove the again but that is for tomorrow (I'm off to get some much
needed beauty sleep now.......Good Night).
Mady

 

[Andrew]

Hi again Tony,
I thought I would just try to copy those files across from one computer to
the other before I retired. All hell broke loose; it kept re-booting after
the initial splash screen where I am invited to press F2 or F12. Eventually
I managed to get into the computer and Restored it to the last Restore
Point. Now I really must get some shut-eye.
Mady

 

[Guest]

If you have windows media player 10 go
Start>Control Panel>Add/Remove Programs> Check the box at the top that says
show updates>Look for Windows Media Player 10

 

[Andrew]

G'day Tony,
On the normal computer I see Windows Updates/Windows Media Player 10 and
Windows Media Format Runtime. However, on the problematic computer there
aren't any Windows Updates shown.
Mady

 

[Madeleine]

Sorry about that last post, my brother (Andrew) had been using the computer
and changed the operative name.
Further to my problem, entering mplayer2 (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;q306317) in the
"Start>Run" box I get the same message that I get when I try to re-install
Media Player 10:
"This version of Windows Media Technologies is incompatible with this
version of Windows. For more information, view the information at the
Microsoft web site."
Mady

 

[Madeleine]

Tony,
I resolved the problem with the help of zachd [ms] on the
windowsmedia.player group.
The solution was to roll back Sp.2, install WMP 9 and the re-install Sp.2.
Madeleine