lost system info

[mike]

when trying to access system info
i get:

can't collect information

cannot access the windows management instrumentation software. windows
management files may be moved or missing.

what happened ??
help ???

 

[WTC]

when trying to access system info
i get:

can't collect information

cannot access the windows management instrumentation software. windows
management files may be moved or missing.

Msinfo32.exe Generates a "Can't Collect Information" Error Message
http://support.microsoft.com/?kbid=323209

Make the following services are started.

Control Panel (Classic View) > Administartive Tools > Services

Locate and start the following services "Event Log", "Windows Management
Instrumentation" and "Remote Procedure Call (RPC)".

Event Log - Should be set to Automatic and Started.
Windows Management Instrumentation - Should be set to Automatic and Started
Remote Procedure Call (RPC) - Should be set to Automatic and Started

 

[Carey Frisch [MVP]]

Go to Start > Run and type: MSCONFIG , and hit enter.
Under the General tab, place a dot next to "Normal Startup",
click Apply and Reboot your computer.

Msinfo32.exe Generates a "Can't Collect Information" Error Message
http://support.microsoft.com/kb/323209/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| when trying to access system info
| i get:
|
| can't collect information
|
| cannot access the windows management instrumentation software. windows
| management files may be moved or missing.
|
| what happened ??
| help ???

 

[mike]

all looks correct...
still not working

Msinfo32.exe Generates a "Can't Collect Information" Error Message
http://support.microsoft.com/?kbid=323209

Make the following services are started.

Control Panel (Classic View) > Administartive Tools > Services

Locate and start the following services "Event Log", "Windows Management
Instrumentation" and "Remote Procedure Call (RPC)".

Event Log - Should be set to Automatic and Started.
Windows Management Instrumentation - Should be set to Automatic and
Started
Remote Procedure Call (RPC) - Should be set to Automatic and Started

 

[mike]

still not working

 

[WTC]

Take a look at these two articles and see if it helps your situation

Unable to start the Windows Management Instrumentation (WMI) service?
http://windowsxp.mvps.org/winmgmt.htm

Repairing and re-registering the WMI
http://windowsxp.mvps.org/repairwmi.htm

[Courtesy of Ramesh Srinivasan, MVP]

--
William Crawford
MS-MVP Windows Shell/User

all looks correct...
still not working

 

[mike]

THANKS !!!

2nd link helped fix my problem
with a rebuild of WMI

Take a look at these two articles and see if it helps your situation

Unable to start the Windows Management Instrumentation (WMI) service?
http://windowsxp.mvps.org/winmgmt.htm

Repairing and re-registering the WMI
http://windowsxp.mvps.org/repairwmi.htm

[Courtesy of Ramesh Srinivasan, MVP]