Lost Scheduling Assistant?

L

Lysia

Hi there,
I am on Outlook 2007 and my company recently migrated to Exchange 2007.
Initially I had access to the scheduling assistant, which was really handy!
But all of a sudden I do not see it in my Outlook client. the weird thing is
that I do see it when I go into OWA. What happened? Is there a setting they
need to enable? Or is there something I can do about it myself? thanks!

Lysia
 
D

Diane Poremsky [MVP]

Do you have the scheduling assistant button on the ribbon, under the Show
group? How big is your appointment form?

See
http://www.xsolive.com/Outlook Screen shots/Forms/DispForm.aspx?ID=96
for the location of the button - if the window is large enough, it will be
large (like Save & Close button) but if the window is small, it may be
hidden under a button called Show (that looks like Options button)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
L

Lysia

Hi Diane,

Thanks for your help. No, it isn't there - the button just says
"Scheduling" like it did when we were on Exchange 2003. I'd post a
screenshot but there doesn't seem to be a way to post attachments here. I'm
wondering whether this could be something that our Exchange Administrators
disabled on their end? It just seems odd that OWA has so much more robust
functionality when it comes to calendaring...
 
D

Diane Poremsky [MVP]

Can uoi upload a screenshot of the appointment form so we can see it? It
might give us a clue. If you don't have an upload site to use, xsolive.com
has an outlook screenshot library you can use.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
L

Lysia

Diane, there is no place for me to upload a screenshot, as I mentioned in my
response from 3 days ago. None of the screenshots in that library of
xsolive.com show my problem. What now?

Diane Poremsky said:
Can uoi upload a screenshot of the appointment form so we can see it? It
might give us a clue. If you don't have an upload site to use, xsolive.com
has an outlook screenshot library you can use.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Lysia said:
Quite certain, yes.
 
L

Lysia

OK, I see now that on that xsolive site there is a way for me to login and
upload a screenshot. I uploaded one called "Lysia_calendar.png". As I
mentioned in my first post, I am definitely on Outlook 2007, and in OWA I
have access to the scheduling assistant, but not in my client.

Thanks.

Diane Poremsky said:
Can uoi upload a screenshot of the appointment form so we can see it? It
might give us a clue. If you don't have an upload site to use, xsolive.com
has an outlook screenshot library you can use.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Lysia said:
Quite certain, yes.
 
J

JD Steampunk

I am also missing the scheduling assistant. I had originally created the
meeting as an appointment on my calendar as a placeholder. I then opened the
appointement changed it to a LiveMeeting. I had a proposed meeting time
response come in, and Outlook tells me to use the scheduling assistant, which
is no longer in the ribbon. I've uploaded a screen clipping to your
directory named jds_MissingScheduleAssistant.

Diane Poremsky said:
Can uoi upload a screenshot of the appointment form so we can see it? It
might give us a clue. If you don't have an upload site to use, xsolive.com
has an outlook screenshot library you can use.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Lysia said:
Quite certain, yes.
 
H

Heather

I'm working on a rollout project of Office 2007, and have exactly the same
problem with the missing Scheduling Assistant button. The weird thing is, is
that on some Outlooks accounts I have access to, has the Scheduling Assistant
and others have the old Scheduling button.

Can anyone can shed light on why this is happening? I would be most
grateful. Thank you.

JD Steampunk said:
I am also missing the scheduling assistant. I had originally created the
meeting as an appointment on my calendar as a placeholder. I then opened the
appointement changed it to a LiveMeeting. I had a proposed meeting time
response come in, and Outlook tells me to use the scheduling assistant, which
is no longer in the ribbon. I've uploaded a screen clipping to your
directory named jds_MissingScheduleAssistant.

Diane Poremsky said:
Can uoi upload a screenshot of the appointment form so we can see it? It
might give us a clue. If you don't have an upload site to use, xsolive.com
has an outlook screenshot library you can use.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Lysia said:
Quite certain, yes.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top