Lost Product Key

  • Thread starter Thread starter Sofia
  • Start date Start date
S

Sofia

Hi:

I wanted to reinstall windows xp on my computer and i
can't find my product key. What can i do?
 
If your copy of XP came with the system, there will be a
sticker on the back of the case with the OS information
and serial number/product key printed on it.

If you bought that copy of XP yourself as an upgrade you
may be stuck unless you could locate the key in the
documentation that came with it.
 
Greetings --

The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use AIDA32
Enterprise from http://www.aida32.hu/aida32.php to find the Product
Key. (If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not _your_ specific Product Key;
therefore, it probably cannot be -- and definitely should not be --
used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact whomever sold you the
OS; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
Sofia said:
I wanted to reinstall windows xp on my computer and i
can't find my product key. What can i do?

get the free Aida 32, enterprise edition from
http://www.aida32.hu/aida-download.php?bit=32
which is an excellent general System Info tool, and its Software -
Licenses page will tell you the one used for Windows and ones for
several other items.

Note that if the machine came with XP installed, this will probably give
a key used in producing an original image, then cloned to all machines
they make. So it is not the one for a reinstall. But then the key will
be on a label on the case of the machine
 

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