lost passwords

S

scott

mother in law got a divorce recently and her husband must
have got to her computer. he changed the admin password
and her password.

cannot boot to safe or command prompt or get any info as
i do not have either password.
can anyone help me get in to the computer and create her
a new account. she is not concerned with saving anything
as she saved most of it on cd's she kept locked away.
 
P

Pat Garard

G'Day Scot,

You do have ONE thing that MAY work.

Try to log in as 'Administrator', leaving the
password blank.

Xp Prof - If you see the Welcome Sceen,
press CTRL-ALT-DEL twice then
try to login.

Xp Home - you need to boot to Safe Mode
to log in as Administrator.

DO CREATE A PASSWORD RESET DISK!!

In EXTREME CIRCUMSTANCES, you
may care to visit
http://www.datapol.de/en
and investigate CIA Commander
OR
visit
http://www.winternals.com/products/repairandrecovery/erdcommander2002.asp
and consider ERD Commander
- (you'll need a diskette and a friend's PC).

Good Luck!
--
Regards,
Pat Garard
Australia

______________________________________
 
T

Torgeir Bakken \(MVP\)

scott said:
mother in law got a divorce recently and her husband must
have got to her computer. he changed the admin password
and her password.

cannot boot to safe or command prompt or get any info as
i do not have either password.
can anyone help me get in to the computer and create her
a new account. she is not concerned with saving anything
as she saved most of it on cd's she kept locked away.
Hi

How to Log On to Windows XP If You Forget Your Password or Your Password
Expires
http://support.microsoft.com/default.aspx?scid=kb;EN-US;321305


If that doesn't work out, you might try to reset the local Administrator
password with one of the methods mentioned here:

http://securityadmin.info/noframes/faqget.asp#password


If that doesn't work out, reinstall the computer...
 

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