lost key

  • Thread starter Thread starter Mike Willis
  • Start date Start date
M

Mike Willis

I have lost my product key for Windows XP. I had to
reinstall it when I got a new motherboard for my computer
and I can't do it because I need the product key. I had
previously registered my XP with Microsoft. How can I get
my product key emailed to me?

Mike
 
Hi Mike,

If you have a Windows OEM version CD that came with your
computer (the label should say something about distributing
the CD with a new computer), contact your computer maker
for a replacement. If it is a retail version (upgrade or full) of
Windows, contact Microsoft at 1 800 426 9400.
 
Greetings --

The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a holographic label that the PC
manufacturer is supposed to affix to the exterior of the PC case, or
on the bottom of a laptop. The Product Key is _not_ stored on, nor is
it in any way extractable from, the installation CD.

To recover a lost Product Key:

If your system still runs, you should be able to use AIDA32
Enterprise from http://www.aida32.hu/aida32.php to find the Product
Key. (If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not _your_ specific Product Key;
therefore, it probably cannot be -- and definitely should not be --
used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact whomever sold you the
OS; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.


Bruce Chambers

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having both at once. -- RAH
 

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