Lost Hotmail connection on Microsoft Outlook

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Guest

My Outlook was acting weird, so I removed all my e-mail accounts and re-added
then. Now, I can't connect to my Hotmail server. I get a message saying the
server didn't recognize user name and/or password. I've removed it and
re-added it 100 times and it still doesn't work. Thanks.
 
Rita C.T. said:
My Outlook was acting weird, so I removed all my e-mail accounts and re-added
then. Now, I can't connect to my Hotmail server. I get a message saying the
server didn't recognize user name and/or password. I've removed it and
re-added it 100 times and it still doesn't work. Thanks.
Click to expand...

Take a deep breath and collect the information you need like the Sever
POP3/IMAP/HTTP whichever your E-mail ISP server use.
You may typed the user name wrong or the password so the server can't
authenticate these Information because it didn't match the Info recorded in
the database server so you refused access?.
If you have the CAPS LOCK ON or you mistyped S for 5 or I for l (L) and so...
Be sure your Info correct and try to input the right information in the
correct fields.
Here are steps for creating e-mail account:
// ********** Steps for Creating E-mail account ***********//
It depend on how your E-mail Provider is?.
These general Steps for setting OE for e-mail account follow and do the
appropriate changes to suite your ISP/E-mail Provider rather:
Open OE (MS Outlook or Outlook Express) and click on Tools >> Accounts >>
and click on Add Account Button.
On the Account Window you will see this:
Account Name : (Hotmail say for Ex)?
E-mail Address : (e-mail address removed)

E-mail Server Names
My Incoming server is a : IMAP
Incoming Mail (POP, IMAP,HTTP) Server:
[ imap.hotmail.com ]

An SMTP server is that is used ( for your Outgoing e-mail)
Outgoing mail (SMTP) server:
[ smtp.hotmail.com ]

= [Click Next ->>]

Internet Mail logon
Account name: Your name or nickname here say (Nass
Beck<[email protected]>) or the name the people will know you with.
Password: Your password here ( should be a unique pass no body can guess)?

[ ] Remember Password (If you want window remember your password and let
you log with retyping it)

= [ Click Next >>] and click [Finish.]

Then go back again on Tools >> Accounts and you will see your new account
there please Highlight it and click on Properties Button on the Side.

On General Tab:
User Info:
Name: Your name or nickname
Orgniz: company or org here
E-mail Add: Your (e-mail address removed)
Reply Add: Your (e-mail address removed)
============
Click on Servers Tab:
Server Info:

Incoming mail server is: IMAP
Incoming mail (IMAP): imap.hotmail.com
Outgoing mail (SMTP): smtp.hotmail.com

------- Incoming mail server -------
Account name: Nass beck
Password: pass here
[ ] My server requires Authentication. check this Box
==============
Then click on Advanced tab:
Outgoing mail (SMTP): Field change the number to suite your ISP/E-mail
Server some prefer to set to 587 some leave it to 25 port.
Click Apply.
------------------
IMAP Tab:
Uncheck " Store Folders on IMAP server" ****Optional***
Then click [OK] to close and confirm your Account, Congrats/Mabrouk you got
mail.

Please do some changes to suite your ISP/E-mail Provider to the above where
needed.
Regards,
nass
 
Hi nass. tks for your help, but I'd followed all those steps to create the
Hotmail account without success. the thing is, in the past, I could see the
"My server requires authentication"box, but not anymore, so I can't check it.
I'm using Outlook 2003 with Office Small Business Edition (which actually
sucks). What else do you think I could do? Tks a lot.

nass said:
Rita C.T. said:
My Outlook was acting weird, so I removed all my e-mail accounts and re-added
then. Now, I can't connect to my Hotmail server. I get a message saying the
server didn't recognize user name and/or password. I've removed it and
re-added it 100 times and it still doesn't work. Thanks.
Click to expand...

Take a deep breath and collect the information you need like the Sever
POP3/IMAP/HTTP whichever your E-mail ISP server use.
You may typed the user name wrong or the password so the server can't
authenticate these Information because it didn't match the Info recorded in
the database server so you refused access?.
If you have the CAPS LOCK ON or you mistyped S for 5 or I for l (L) and so...
Be sure your Info correct and try to input the right information in the
correct fields.
Here are steps for creating e-mail account:
// ********** Steps for Creating E-mail account ***********//
It depend on how your E-mail Provider is?.
These general Steps for setting OE for e-mail account follow and do the
appropriate changes to suite your ISP/E-mail Provider rather:
Open OE (MS Outlook or Outlook Express) and click on Tools >> Accounts >>
and click on Add Account Button.
On the Account Window you will see this:
Account Name : (Hotmail say for Ex)?
E-mail Address : (e-mail address removed)

E-mail Server Names
My Incoming server is a : IMAP
Incoming Mail (POP, IMAP,HTTP) Server:
[ imap.hotmail.com ]

An SMTP server is that is used ( for your Outgoing e-mail)
Outgoing mail (SMTP) server:
[ smtp.hotmail.com ]

= [Click Next ->>]

Internet Mail logon
Account name: Your name or nickname here say (Nass
Beck<[email protected]>) or the name the people will know you with.
Password: Your password here ( should be a unique pass no body can guess)?

[ ] Remember Password (If you want window remember your password and let
you log with retyping it)

= [ Click Next >>] and click [Finish.]

Then go back again on Tools >> Accounts and you will see your new account
there please Highlight it and click on Properties Button on the Side.

On General Tab:
User Info:
Name: Your name or nickname
Orgniz: company or org here
E-mail Add: Your (e-mail address removed)
Reply Add: Your (e-mail address removed)
============
Click on Servers Tab:
Server Info:

Incoming mail server is: IMAP
Incoming mail (IMAP): imap.hotmail.com
Outgoing mail (SMTP): smtp.hotmail.com

------- Incoming mail server -------
Account name: Nass beck
Password: pass here
[ ] My server requires Authentication. check this Box
==============
Then click on Advanced tab:
Outgoing mail (SMTP): Field change the number to suite your ISP/E-mail
Server some prefer to set to 587 some leave it to 25 port.
Click Apply.
------------------
IMAP Tab:
Uncheck " Store Folders on IMAP server" ****Optional***
Then click [OK] to close and confirm your Account, Congrats/Mabrouk you got
mail.

Please do some changes to suite your ISP/E-mail Provider to the above where
needed.
Regards,
nass
Click to expand...
 
Well before we go further, can you access your account on the web interface
(i.e on the e-mail account provider web page).
Also try to scan for malwares and viruses.
Malwares removal tool like:
http://www.safer-networking.org
Did you contact your ISP to see if there is any change to their server
lately because most of this this year updated their server software for
better security.
HTH.
Regards,
nass
-----
www.nasstec.co.uk
Rita C.T. said:
Hi nass. tks for your help, but I'd followed all those steps to create the
Hotmail account without success. the thing is, in the past, I could see the
"My server requires authentication"box, but not anymore, so I can't check it.
I'm using Outlook 2003 with Office Small Business Edition (which actually
sucks). What else do you think I could do? Tks a lot.

nass said:
Rita C.T. said:
My Outlook was acting weird, so I removed all my e-mail accounts and re-added
then. Now, I can't connect to my Hotmail server. I get a message saying the
server didn't recognize user name and/or password. I've removed it and
re-added it 100 times and it still doesn't work. Thanks.
Click to expand...

Take a deep breath and collect the information you need like the Sever
POP3/IMAP/HTTP whichever your E-mail ISP server use.
You may typed the user name wrong or the password so the server can't
authenticate these Information because it didn't match the Info recorded in
the database server so you refused access?.
If you have the CAPS LOCK ON or you mistyped S for 5 or I for l (L) and so...
Be sure your Info correct and try to input the right information in the
correct fields.
Here are steps for creating e-mail account:
// ********** Steps for Creating E-mail account ***********//
It depend on how your E-mail Provider is?.
These general Steps for setting OE for e-mail account follow and do the
appropriate changes to suite your ISP/E-mail Provider rather:
Open OE (MS Outlook or Outlook Express) and click on Tools >> Accounts >>
and click on Add Account Button.
On the Account Window you will see this:
Account Name : (Hotmail say for Ex)?
E-mail Address : (e-mail address removed)

E-mail Server Names
My Incoming server is a : IMAP
Incoming Mail (POP, IMAP,HTTP) Server:
[ imap.hotmail.com ]

An SMTP server is that is used ( for your Outgoing e-mail)
Outgoing mail (SMTP) server:
[ smtp.hotmail.com ]

= [Click Next ->>]

Internet Mail logon
Account name: Your name or nickname here say (Nass
Beck<[email protected]>) or the name the people will know you with.
Password: Your password here ( should be a unique pass no body can guess)?

[ ] Remember Password (If you want window remember your password and let
you log with retyping it)

= [ Click Next >>] and click [Finish.]

Then go back again on Tools >> Accounts and you will see your new account
there please Highlight it and click on Properties Button on the Side.

On General Tab:
User Info:
Name: Your name or nickname
Orgniz: company or org here
E-mail Add: Your (e-mail address removed)
Reply Add: Your (e-mail address removed)
============
Click on Servers Tab:
Server Info:

Incoming mail server is: IMAP
Incoming mail (IMAP): imap.hotmail.com
Outgoing mail (SMTP): smtp.hotmail.com

------- Incoming mail server -------
Account name: Nass beck
Password: pass here
[ ] My server requires Authentication. check this Box
==============
Then click on Advanced tab:
Outgoing mail (SMTP): Field change the number to suite your ISP/E-mail
Server some prefer to set to 587 some leave it to 25 port.
Click Apply.
------------------
IMAP Tab:
Uncheck " Store Folders on IMAP server" ****Optional***
Then click [OK] to close and confirm your Account, Congrats/Mabrouk you got
mail.

Please do some changes to suite your ISP/E-mail Provider to the above where
needed.
Regards,
nass
Click to expand...
Click to expand...
 
Yes I can access my account directly on the Hotmail web page. So I guess I'll
follow your advice and contact them. Tks. Take care.

nass said:
Well before we go further, can you access your account on the web interface
(i.e on the e-mail account provider web page).
Also try to scan for malwares and viruses.
Malwares removal tool like:
http://www.safer-networking.org
Did you contact your ISP to see if there is any change to their server
lately because most of this this year updated their server software for
better security.
HTH.
Regards,
nass
-----
www.nasstec.co.uk
Rita C.T. said:
Hi nass. tks for your help, but I'd followed all those steps to create the
Hotmail account without success. the thing is, in the past, I could see the
"My server requires authentication"box, but not anymore, so I can't check it.
I'm using Outlook 2003 with Office Small Business Edition (which actually
sucks). What else do you think I could do? Tks a lot.

nass said:
:

My Outlook was acting weird, so I removed all my e-mail accounts and re-added
then. Now, I can't connect to my Hotmail server. I get a message saying the
server didn't recognize user name and/or password. I've removed it and
re-added it 100 times and it still doesn't work. Thanks.

Take a deep breath and collect the information you need like the Sever
POP3/IMAP/HTTP whichever your E-mail ISP server use.
You may typed the user name wrong or the password so the server can't
authenticate these Information because it didn't match the Info recorded in
the database server so you refused access?.
If you have the CAPS LOCK ON or you mistyped S for 5 or I for l (L) and so...
Be sure your Info correct and try to input the right information in the
correct fields.
Here are steps for creating e-mail account:
// ********** Steps for Creating E-mail account ***********//
It depend on how your E-mail Provider is?.
These general Steps for setting OE for e-mail account follow and do the
appropriate changes to suite your ISP/E-mail Provider rather:
Open OE (MS Outlook or Outlook Express) and click on Tools >> Accounts >>
and click on Add Account Button.
On the Account Window you will see this:
Account Name : (Hotmail say for Ex)?
E-mail Address : (e-mail address removed)

E-mail Server Names
My Incoming server is a : IMAP
Incoming Mail (POP, IMAP,HTTP) Server:
[ imap.hotmail.com ]

An SMTP server is that is used ( for your Outgoing e-mail)
Outgoing mail (SMTP) server:
[ smtp.hotmail.com ]

= [Click Next ->>]

Internet Mail logon
Account name: Your name or nickname here say (Nass
Beck<[email protected]>) or the name the people will know you with.
Password: Your password here ( should be a unique pass no body can guess)?

[ ] Remember Password (If you want window remember your password and let
you log with retyping it)

= [ Click Next >>] and click [Finish.]

Then go back again on Tools >> Accounts and you will see your new account
there please Highlight it and click on Properties Button on the Side.

On General Tab:
User Info:
Name: Your name or nickname
Orgniz: company or org here
E-mail Add: Your (e-mail address removed)
Reply Add: Your (e-mail address removed)
============
Click on Servers Tab:
Server Info:

Incoming mail server is: IMAP
Incoming mail (IMAP): imap.hotmail.com
Outgoing mail (SMTP): smtp.hotmail.com

------- Incoming mail server -------
Account name: Nass beck
Password: pass here
[ ] My server requires Authentication. check this Box
==============
Then click on Advanced tab:
Outgoing mail (SMTP): Field change the number to suite your ISP/E-mail
Server some prefer to set to 587 some leave it to 25 port.
Click Apply.
------------------
IMAP Tab:
Uncheck " Store Folders on IMAP server" ****Optional***
Then click [OK] to close and confirm your Account, Congrats/Mabrouk you got
mail.

Please do some changes to suite your ISP/E-mail Provider to the above where
needed.
Regards,
nass
Click to expand...
Click to expand...
Click to expand...
 
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