Lost emails

[bms234]

I have a very typical problem, I am loosing emails of a cetain time
frame from my outlook express inbox for example I have lost email
froms 1st Jan 2007 to 1st Oct 2007 I am just not able to find it. I
have not compated the folder not have I archived it... its very
strange. Secondly after I send out emails they dont move from outbox
to inbox they remain in the outbox and I am not sure if they emails
have reached their destination.

Can some one please advise what I need to do

 

[Michael]

I have a very typical problem, I am loosing emails of a cetain time
frame from my outlook express inbox for example I have lost email
froms 1st Jan 2007 to 1st Oct 2007 I am just not able to find it. I
have not compated the folder not have I archived it... its very
strange. Secondly after I send out emails they dont move from outbox
to inbox they remain in the outbox and I am not sure if they emails
have reached their destination.

Can some one please advise what I need to do

Try posting to:-
microsoft.public.outlookexpress.general

 

[Gerry]

Outlook Express comprises any number of dbx folders. One for each
newsgroup, an inbox, a sent items, a deleted items, a folders index and
any number of user created local folders. You need to compact all
Outlook Express folders regularly especially as you are downloading
newsgroup messages.

The easiest way to do this is to place the cursor on Outlook Express in
the Folder List, select File, Work Offline followed by File, Folder,
Compact All.

It sounds like you are not allowing Compacting to take place or you are
trying to use Outlook Express whilst compacting is in progress. This
can lead to e.g. a number of corrupted files.

Is there any evidence of folder corruption? Using Windows XP you
need to enable show hidden files. Start, Control Panel, Folder
Options, View, Advanced Settings. Next enter Windows Explorer.
Using Tools, Find, Files and Folders search your C drive with
"inbo*.dbx" without quotes as the search criteria and see if you can
find more than one folder. Note the date / time stamp on the files
and the older folder will contain your missing messages. The
original inbox will appear as inbox. dbx. The next as inbox (01) dbx,
then inbox (02) dbx etc. The file extension can also appear as .dbt
i.e. a temporary folder.

http://www.insideoe.com/problems/bugs.htm#mailgone


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[PA Bear]

Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)