lost e-mail in compactor

[Paul Smith]

I got this message suggesting I compact (my wife's) e-mail, to free up
space--so I said yes. It compacted her e-mail and hid it all somewhere--we
can't find it. She uses e-mail for her address book, and she doesn't save
anything. She has e-mail from WAY back. Anyway, does anyone have a guess as
to where the e-mails went? It's Valentine's day and I'm in the
doghouse...Thanks!
(e-mail address removed)

 

[Hal Hostetler [MVP P/I]]

I've never seen Outlook offer that message, however, Outlook Express
suggests compacting folders after the 100th use. If this is what you were
doing and the process was interrupted somehow, you might have some folder
corruption:

http://www.insideoe.com/problems/bugs.htm#mailgone
Messages in Inbox or other mail folders disappear

If you are, in fact, using Outlook and not Outlook Express, try running the
Inbox Repair Tool:

http://www.slipstick.com/problems/scanpst.asp
To repair a damaged Personal Folders PST file

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

What version of Outlook are you using?

 

[Chuck Davis]

The one next to the dishwasher.

What version of Outlook are you using?