J
Jerry Cohen
I upgraded to XP Pro from XP Home on my new eMachine and
encountered the followint, which stupmped the tech
support folks, and acually has a simple fix, though not
very obvious.
Problem: Loss of video and power options after upgrade to
Windows XP pro from XP Home, due to user selecting "skip"
in response to this message: Wanted file VIAAGPI.SYS, (it
could not be found by auto or browse). This sys file is
not located on the eMachine's restore CDs or the XP Pro
install disk. It can be skipped, but this causes the S3
video display driver to be lost, which is not obvios
because a generic driver is used. The proper action is
not to autoselect or select by browsing. The driver
should be selected using the "Don't search, I will
choose." option and choosing VIA Tech or VIA CPU to AGP
Controller.
Symptoms: None of the S3 tabs appear in the advanced
display properties. A generic driver is used that can not
standby or hibernate. No video display adapter appears in
the divice manager until the driver is reinstalled and
the VIA tech (or CPU) to AGP controller (in the system
device list) has not driver listed. Consequently, when
the system tries to use any of the ACPI compliant power
funtions, nothing happens. Attempst to turn off the
screen invoke the log on screen. It looks to the user as
if the user moved the mouse just as a power down feature
is activated, thus cancelling it.
How to fix: The solution is very simple. Go to Device
Manager/System Devices/VIA CPU to AGP Controller/Driver
Update/Don't search (Install from list/I will choose) and
select VIA Tech (orCPU) to AGP controller. This will
install the drivers, pci.sys and viaagpi.sys. Reboot and
the Video display adapter, S3 Graphics Pro Savage DDR
will appear in the device listing, and the other
features will be restored (S3 advanced display tabs, and
ACPI power options).
encountered the followint, which stupmped the tech
support folks, and acually has a simple fix, though not
very obvious.
Problem: Loss of video and power options after upgrade to
Windows XP pro from XP Home, due to user selecting "skip"
in response to this message: Wanted file VIAAGPI.SYS, (it
could not be found by auto or browse). This sys file is
not located on the eMachine's restore CDs or the XP Pro
install disk. It can be skipped, but this causes the S3
video display driver to be lost, which is not obvios
because a generic driver is used. The proper action is
not to autoselect or select by browsing. The driver
should be selected using the "Don't search, I will
choose." option and choosing VIA Tech or VIA CPU to AGP
Controller.
Symptoms: None of the S3 tabs appear in the advanced
display properties. A generic driver is used that can not
standby or hibernate. No video display adapter appears in
the divice manager until the driver is reinstalled and
the VIA tech (or CPU) to AGP controller (in the system
device list) has not driver listed. Consequently, when
the system tries to use any of the ACPI compliant power
funtions, nothing happens. Attempst to turn off the
screen invoke the log on screen. It looks to the user as
if the user moved the mouse just as a power down feature
is activated, thus cancelling it.
How to fix: The solution is very simple. Go to Device
Manager/System Devices/VIA CPU to AGP Controller/Driver
Update/Don't search (Install from list/I will choose) and
select VIA Tech (orCPU) to AGP controller. This will
install the drivers, pci.sys and viaagpi.sys. Reboot and
the Video display adapter, S3 Graphics Pro Savage DDR
will appear in the device listing, and the other
features will be restored (S3 advanced display tabs, and
ACPI power options).