Loss of Music Playback in 2007 PowerPoint Shows

[Mark Spitler]

1. Installed MS Service Pack 3 for Windows XP Professional, after which the
sound files (MP3) in my PowerPoint presentations (saved in both 2003 and 2007
formats) do not play.

2. Error message states "The specified file cannot be played on the
specified MCI device. The file may be corrupt, not in the correct format, no
file."

3. I can play the all music files with Media Player 11.0 and Real Player
outside of the PowerPoint presentations.

Can anyone help?

Thanks,

M.S.

 

[Echo S]

I'd start here: http://www.playsforcertain.com/tutorial.htm

 

[AmyM]

Was Media Player 11 a new install for you? If so, try rolling back your Media
Player 11 to Media Player 10. Installation of Media Player 11 seems to cause
problems for inserting media into PPT on some systems.