long standing shutdown trouble

[Guest]

Hello,
I havea difficult problem in that my system hangs on "windows is huting
down" and never turns off. (unless I manually hold the on/off for 3 secs)

I have already done chkdsk. Interestingly, it was able to do a restart
without my intervention. But the shutdown trouble was not resolved.
Then I tried to install UPHClean, but got a message that "another
installation was in progress..." with a try again and cancel option.

Here's where it gets complicated.

I have had an ongoing issue with a windows installer dialog popping up and
closing whenver I open Micorsoft Money.
A few months ago, I thought upgrading Money might help and purchased the
latest version of Money. But I cannot install it either as it says another
installation is in progress when Money tries to remove the old version.

Are the shutdown and Money "installation" issue s related?
More to the point, can I fix my ssytem without a total wipe and reinstall of
the OS?

For the record, all of these troubles started way back over one year ago
after installing SP2 (which was uninstalled and reintalled 2 times to no
avail after initially reporting the trouble)

Any ideas?

 

[Frankster]

I havea difficult problem in that my system hangs on "windows is huting

down" and never turns off. (unless I manually hold the on/off for 3 secs)

Well, I suppose there could be a lot of possible reasons. First, have you
checked to see if your motherboard has a BIOS upgrade? Often, shutdown
issues are related to BIOS upgrades.

-Frank

 

[Frank Saunders, MS-MVP OE]

Hello,
I havea difficult problem in that my system hangs on "windows is
huting down" and never turns off. (unless I manually hold the on/off
for 3 secs)

I have already done chkdsk. Interestingly, it was able to do a
restart without my intervention. But the shutdown trouble was not
resolved.
Then I tried to install UPHClean, but got a message that "another
installation was in progress..." with a try again and cancel option.

Here's where it gets complicated.

I have had an ongoing issue with a windows installer dialog popping
up and closing whenver I open Micorsoft Money.
A few months ago, I thought upgrading Money might help and purchased
the latest version of Money. But I cannot install it either as it
says another installation is in progress when Money tries to remove
the old version.

Are the shutdown and Money "installation" issue s related?
More to the point, can I fix my ssytem without a total wipe and
reinstall of the OS?

For the record, all of these troubles started way back over one year
ago after installing SP2 (which was uninstalled and reintalled 2
times to no avail after initially reporting the trouble)

Any ideas?

See http://aumha.org/win5/a/shtdwnxp.htm

--
Frank Saunders, MS-MVP OE
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