Long attachment file names with special characters

[Guest]

Hello all,
Outlook 2002/2003 is not responding when we receive an .pdf attachment with
a long file path in it: e.g c:\documents and settings\user\local~1\ etc
When we stop Outlook and start again we can open the .pdf file without
problems. Receiving .pdf without longnames gives no problems. It only happens
when outlook is active. (don't have to be in the foregroud).The same occurs
on Outlook2002 and Outlook 2003

 

[Roady [MVP]]

Are you running the latest version of Adobe? 7.0.8?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hello all,
Outlook 2002/2003 is not responding when we receive an .pdf attachment with
a long file path in it: e.g c:\documents and settings\user\local~1\ etc
When we stop Outlook and start again we can open the .pdf file without
problems. Receiving .pdf without longnames gives no problems. It only
happens
when outlook is active. (don't have to be in the foregroud).The same occurs
on Outlook2002 and Outlook 2003

 

[Guest]

Hello Roady,
At this moment I had reader 7.0.0 I'm updating now; but don't expect this
will have any result. When the message arrives; the outlookclient is not
responding. I don't open the message/attachment. After restart of Outlook I
can normally read the .pdf file.

 

[Roady [MVP]]

It hangs when it is being received? That is very odd behavior indeed. Do you
have a virus scanner that does an incoming mail scan? Disable this and see
if it still happens.

BTW: updating to the latest version of Adobe 7 is a very good idea. IIRC
especially up to 7.0.4 there were some nasty interoperability with Office
bugs in it. For instance opening a pdf from a hyperlink within an Office
document did not work which is quite common when you create documentation
:-S

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hello Roady,
At this moment I had reader 7.0.0 I'm updating now; but don't expect this
will have any result. When the message arrives; the outlookclient is not
responding. I don't open the message/attachment. After restart of Outlook I
can normally read the .pdf file.