logon for laptop different than desktop

[Larry D]

I have a 2003 AD domain and have a users logon script to map drives and
printers for them. For one user it maps a drive letter to his user folder as
\\X\johndoe fine from his XP SP2 desktop, but from his XP SP2 laptop it
says 'password or user name is invalid for \\x\johndoe. I have tried his
logon from another PC and it works fine; only the laptop seems to have a
problem. I have checked security and share permissions at the server and
they are correct. If I enter his logon and password the logon script maps
the drives correctly.

I have taken the laptop out of the domain, deleted the account and recreated
it but still the same result. Any ideas?

TIA, Larry

 

[Steven L Umbach]

Tell the user to logon to his laptop and check for stored credentials. Tell
him to go to Control Panel/user accounts/his account - "manage my network
passwords" in the upper left hand corner and clear any entries that may
interfere. Also a persistent mapped drive with wrong credentials can cause a
problem. --- Steve