Logon fails on first attempt

[Dave]

Hi Folks,

I recently got a new laptop at work (A Lenovo x60). I installed WinXP Pro,
and everything seemed to be OK for a while. However, after a few weeks, the
laptop developed this quirk.

If I lock the computer, and attempt to unlock the computer, the first time I
attempt to enter my password, it is rejected. The second time, it works fine.
(Very rarely it goes to three, but I think these might just be typos.)

This happens almost all of the time. If the time between logout and login is
very short (less than a minute) then the problem does not occur. If I put the
machine in standby, or walk away for a few minutes, I will always have to
enter my password twice. Sometimes the time to verify the password is very
long (around 60 seconds) which leaves me twiddling my thumbs until I can try
again.

I'm using the wireless connection exclusively. The problem occurs whether
I'm in range of my corporate network, or if I'm at home.

Any ideas what might be happening?

Thanks for any help in advance,

- Dave

 

[JS]

Could be related to hibernation when the computer is locked.
What about 30 seconds before you enter the password and if
it accepts it the first time you try.

JS

 

[nass]

Hi Folks,

I recently got a new laptop at work (A Lenovo x60). I installed WinXP Pro,
and everything seemed to be OK for a while. However, after a few weeks, the
laptop developed this quirk.

If I lock the computer, and attempt to unlock the computer, the first time I
attempt to enter my password, it is rejected. The second time, it works fine.
(Very rarely it goes to three, but I think these might just be typos.)

This happens almost all of the time. If the time between logout and login is
very short (less than a minute) then the problem does not occur. If I put the
machine in standby, or walk away for a few minutes, I will always have to
enter my password twice. Sometimes the time to verify the password is very
long (around 60 seconds) which leaves me twiddling my thumbs until I can try
again.

I'm using the wireless connection exclusively. The problem occurs whether
I'm in range of my corporate network, or if I'm at home.

Any ideas what might be happening?

Thanks for any help in advance,

- Dave

You may think the pointer is active inside the textbox and you type the
password which infact the textbox not active and not ready for the password
to be typed.
Try to wait as JS mentioned and see if it will be accepted from the first
instance of typing it in.
Does the Keyboard clean from crumbs and dust?
What happen if you created another account and use a password for it, does
it do the same?
HTH,
nass

 

[Dave]

The waiting doesn't help at all.
The problem happens when I hibernate the machine, but also when I just lock
the machine and walk away without closing the lid. In the second case, the
machine remains active, and does not go to sleep. Even in this case, the
password will fail on first entry.

RE Crumbs and Dust: I don't think that this is the issue. This problem has
consistently occured since July or so, and I lock/login at least 15 times a
day. Typically much more than that. Crumbs would account for the odd error,
but not hundreds of the same thing.

Unfortunately, I cannot create another user to try this with as the machine
is part of a domain, and I do not have access to other user accounts. (I
suppose I could create a local user though.)

- Dave

 

[JS]

Create a local user as you mentioned and test it.

JS