Logging Off Problem

[Wayne Wengert]

I am running Vista Ultimate on a new laptop and about one out of every three
times I Shutdown or Restart, the system hangs on the "Logging Off" screen.
I've let it run for 15 min and it never completes. Any thoughts on what can
be causing this?

 

[Rock]

I am running Vista Ultimate on a new laptop and about one out of every
three times I Shutdown or Restart, the system hangs on the "Logging Off"
screen. I've let it run for 15 min and it never completes. Any thoughts on
what can be causing this?

Look in the Problem Reports and Solutions area for any indication of what is
causing this.
Control Panel | System and Maintenance | Problem Reports and Solutions

If that doesn't give a clue do some clean boot troubleshooting. The process
is the similar in Vista and XP.

Clean Boot Troubleshooting

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353

 

[Wayne Wengert]

Thanks - will do and then I'll report back.

Wayne

 

[Wayne]

There is no "System and Maintenence" choice in my Control Panel?

Wayne

 

[Wayne]

Ignore that - I was in Classic view.

Wayne

There is no "System and Maintenence" choice in my Control Panel?

Wayne

 

[Guest]

Did your device ever enter into sleep mode during this process?

I've been seeing something with my new installation of Vista that if my PC
goes into Sleep mode and I do this it hangs here... However if I boot up and
do things it seems to be good.

Though I'm only 4-5 hours into Vista and haven't been able to narrow it down
myself!

 

[Wayne Wengert]

No

Did your device ever enter into sleep mode during this process?

I've been seeing something with my new installation of Vista that if my PC
goes into Sleep mode and I do this it hangs here... However if I boot up
and
do things it seems to be good.

Though I'm only 4-5 hours into Vista and haven't been able to narrow it
down
myself!