logging off and swiching off

[Guest]

Im a new user operating XP home. My pc has become very slow and takes more
than 2 mins to open a word doc. Im also having problems logging off and
switching off. When I try to log off I get messages like “end program-ccAppâ€,
“end program-ALSMTrayâ€â€™ “eng program-d20â€, and “end program-smss.exe†one
after the other. I usually wait for the program to end but it never does and
I end up choosing the “end now†option. These messages are not consistent.
Sometimes I get only one, sometimes two and sometimes all of them and not
necessarily in the above order.
When I try to swich off I get messages like “end program-services.exe†,
“end program-lsass.exeâ€, “end program-motorola SM56 Modemhelper†and “end
program-br4347on.exeâ€. Again these messages are not consistent and not
necessarily in the above order. After all these messages the pc doesn’t
actualy switch off but instead only logs off and I have to switch off at the
welcome screen.
Any help would be greatly appreciated. Pls keep it simple as im not very
good at this computer stuff.

 

[Ronnie Vernon MVP]

It sounds like you have a lot of malicious spyware related problems, go to the following website:

http://forum.aumha.org

Click Register to join the forums at the top of the page (free) and then go to the
"Parasites - Adware, Spyware & Other Scumware" forum and post a detailed explanation of your problem for expert, one on one advice and guidance on how to clean your system.