Logging in to Work Computers from Home

[Guest]

My place of employment has a feature so that I can log into their computers
and check my email from at home.

It is a very simple procedure. You go to a web address and Log in.

I am not able to due this on my Vista computer. My access is denied all the
time.

But if I go to anyother computer in my house and elsewhere that is running
anything but Vista I can log in with no problems.

Is there a setting that I have to set or what is the problem with me not
being able log in to my work computer with my Vista machine??

Out IT guys at work are not familiar with Vista yet because we do not have
any computers that have Vista at work.

Thanks

Bob

 

[Andrew McLaren]

My place of employment has a feature so that I can log into their
computers
and check my email from at home.
It is a very simple procedure. You go to a web address and Log in.
I am not able to due this on my Vista computer. My access is denied all
the
time.
But if I go to anyother computer in my house and elsewhere that is running
anything but Vista I can log in with no problems.
Is there a setting that I have to set or what is the problem with me not
being able log in to my work computer with my Vista machine??
Out IT guys at work are not familiar with Vista yet because we do not have
any computers that have Vista at work.

I can think of 2 possibilities -

If your company is using a remote control system like GoToMyPC, this
requires you to download and install a small ActiveX components the first
time you connect to the website. If the ActiveX component cannot install
(because you don't have administrative rights) or is incompatible with
Vista, then the website won't work properly.

Ask your IT guys if you need to install an ActiveX control to use the
website.

Alternatively, the Windows Firewall may be blocking communications between
you and the website. Normally data will be transferred over ports 80 (HTTP)
and 443 (HTTPS). But some remote control software requires custom ports,
such as ports above 1024. Vista is a more secure operating system than XP,
so many of these ports are now blocked by default, where they were open
before. Again, you'll want to ask your IT guys what ports need to be open to
use the website (this will makes sense to them, even if it doesn't to you).

They'll want to start testing Vista pretty soon even if they don't plan a
large deployment for some time .. it's getting hard to buy new PCs without
Vista installed, these days.

Hope this helps a bit.

 

[Guest]

Thanks for the reply!!

I will contact them about your suggestions.

How do you install Active X controls??

I can't seem to find it.

Bob

 

[Andrew McLaren]

How do you install Active X controls??
I can't seem to find it.

Well, normally you don't need to do much at all. When you first go to the
website, you'll get a yellow bar across the top of your Interbet Explorer
window, saying that the website wants to install an ActiveX component, if
you trust the website ckick here ... and then it just installs. When you go
to teh website again in future it detects you already have the component
installed, and goes straight to work.

Because Vista includes many security features to prevent viruses, trojans,
phishing hijacks and root kits being maliciously installed onto your PC, it
can sometimes also prevent legitimate ActiveX components. To be fully
compatible with Vista, the ActiveX component should be "signed" with a
digital certificate.

Depending on whether the website uses an ActiveX component, whether the
control has been digitally signed, and how your own Vista installation has
been configured to deal with ActiveX conponents.

Hope it helps a bit!