Log In Freeze ******

[Fred S *****]

Hi,

I'm running WinXP Home on a desktop and a laptop.

A while back, the desktop will lose the cursor on the Welcome Screen and
the user password cannot be entered.

After trying all kinds of key combos, I found that ALT Shift space bar
over and over again will work sometimes.

Recently, my laptop has started to do the same thing but much worse. It
happens every time I log off and worse, no key combo seems to work.

I have been able to hit Ctrl Alt Del and can enter the info in the
windows logon screen.

Has anyone run inot this? Any ideas of what to do next? I've disabled
the Welcome Screen but this should not have to be done.

Thanks,

Fred

 

[Rock]

Hi,

I'm running WinXP Home on a desktop and a laptop.

A while back, the desktop will lose the cursor on the Welcome Screen and
the user password cannot be entered.

After trying all kinds of key combos, I found that ALT Shift space bar
over and over again will work sometimes.

Recently, my laptop has started to do the same thing but much worse. It
happens every time I log off and worse, no key combo seems to work.

I have been able to hit Ctrl Alt Del and can enter the info in the windows
logon screen.

Has anyone run inot this? Any ideas of what to do next? I've disabled the
Welcome Screen but this should not have to be done.

FYI, this issue has been posted periodically from around October of last
year. In one sense you're luck the classic login box works, it doesn't for
everyone. I have seen nothing to indicate the cause or a permanent
solution. Sorry.

 

[Fred S *****]

Thanks Rock,

Hard to believe that MS has not looked into this as I believe it
probably happened after a Windows update somewhere in the recent past. I
say this because I am very careful about what goes on my PC and I'm
pretty darn sure that's what it is.

Nevertheless, MS should address this as I have seen posts about this
before and was hoping that there was a "fix" somewhere.

Thanks, again for your info, and I would appreciate if you could advise
MS via the MVP network and feedback process.

Fred