loading network card information ...error provider load failure

  • Thread starter Thread starter Gordon J. Rattray
  • Start date Start date
G

Gordon J. Rattray

Hi there,

I get "loading network card information ...error provider load failure" when I go and use systeminfo.exe .

How can I fix this?

Thanks,

Gordon
 
Hey Andrew....

I beg to differ.... I've used systeminfo many times on different XP Pro machines....

This is the first time I've ever had a problem with it.

Gordon

The cmd is wrong for xp.Try start,run,type: Msinfo32
 
Hi there,

I get "loading network card information ...error provider load failure" when I go and use systeminfo.exe .

How can I fix this?

Thanks,

Gordon
Click to expand...

From a command prompt running:

systeminfo

And from Start, Run running

msinfo32

Should both behave and provide their own presentation. The
information is not the same (close) and each contains things the other
does not.

It sounds like your WMI information files are missing or corrupted, so
replace them.

To resolve your issue, delete and then recreate the files in the
%SystemRoot%\System32\Wbem\Repository folder:

1. On the Desktop, right-click My Computer, and then click Manage.

2. Under “Services and Applications”, click Services, and then stop
the Windows Management Instrumentation service.

3. Delete all of the files and folders that are in the %SystemRoot%
\System32\Wbem\Repository folder.

4. Restart the computer and make sure the WMI service has restarted.

The files are recreated when the computer restarts.
 
Hi Jose,

Yes, did that as well. But the situation remains.... I agree it's within the WMI area....

Gordon
Hi there,

I get "loading network card information ...error provider load failure" when I go and use systeminfo.exe .

How can I fix this?

Thanks,

Gordon
Click to expand...

From a command prompt running:

systeminfo

And from Start, Run running

msinfo32

Should both behave and provide their own presentation. The
information is not the same (close) and each contains things the other
does not.

It sounds like your WMI information files are missing or corrupted, so
replace them.

To resolve your issue, delete and then recreate the files in the
%SystemRoot%\System32\Wbem\Repository folder:

1. On the Desktop, right-click My Computer, and then click Manage.

2. Under “Services and Applications”, click Services, and then stop
the Windows Management Instrumentation service.

3. Delete all of the files and folders that are in the %SystemRoot%
\System32\Wbem\Repository folder.

4. Restart the computer and make sure the WMI service has restarted.

The files are recreated when the computer restarts.
 
Hi Jose,

Yes, did that as well. But the situation remains.... I agree it's within the WMI area....

Gordon
  > Hi there,
  >
  > I get "loading network card information ...error provider load failure" when I go and use systeminfo.exe .
  >
  > How can I fix this?
  >
  > Thanks,
  >
  > Gordon

  From a command prompt running:

  systeminfo

  And from Start, Run running

  msinfo32

  Should both behave and provide their own presentation.  The
  information is not the same (close) and each contains things the other
  does not.

  It sounds like your WMI information files are missing or corrupted, so
  replace them.

  To resolve your issue, delete and then recreate the files in the
  %SystemRoot%\System32\Wbem\Repository folder:

  1. On the Desktop, right-click My Computer, and then click Manage.

  2. Under “Services and Applications”, click Services, and then stop
  the Windows Management Instrumentation service.

  3. Delete all of the files and folders that are in the %SystemRoot%
  \System32\Wbem\Repository folder.

  4. Restart the computer and make sure the WMI service has restarted.

  The files are recreated when the computer restarts.
Click to expand...

I see.

Does msinfo32 work when entered into Start, Run?

If yes, then when the System Summary info appears, click Edit, Select
All, Copy and then paste
the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete it from the pasted
information.

This will minimize back and forth Q&A and eliminate guesswork.

Tell us what else you have tried so we don't offer those alternatives.
 
Hi Jose,

Okay, here's the MSINFO summary:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name D6TB3HG1
System Manufacturer Dell Inc.
System Model Latitude D630
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1994 Mhz
BIOS Version/Date Dell Inc. A09, 4/3/2008
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name D6TB3HG1\Bruce Millar
Time Zone Pacific Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.34 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 3.84 GB
Page File C:\pagefile.sys

Thanks,

Gordon
Hi Jose,

Yes, did that as well. But the situation remains.... I agree it's within the WMI area....

Gordon


From a command prompt running:

systeminfo

And from Start, Run running

msinfo32

Should both behave and provide their own presentation. The
information is not the same (close) and each contains things the other
does not.

It sounds like your WMI information files are missing or corrupted, so
replace them.

To resolve your issue, delete and then recreate the files in the
%SystemRoot%\System32\Wbem\Repository folder:

1. On the Desktop, right-click My Computer, and then click Manage.

2. Under “Services and Applications”, click Services, and then stop
the Windows Management Instrumentation service.

3. Delete all of the files and folders that are in the %SystemRoot%
\System32\Wbem\Repository folder.

4. Restart the computer and make sure the WMI service has restarted.

The files are recreated when the computer restarts.
Click to expand...

I see.

Does msinfo32 work when entered into Start, Run?

If yes, then when the System Summary info appears, click Edit, Select
All, Copy and then paste
the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete it from the pasted
information.

This will minimize back and forth Q&A and eliminate guesswork.

Tell us what else you have tried so we don't offer those alternatives.
 
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