Link with PDA

[Paul E]

I tried using Outlook as my email client on my desktop and linking that email
address to my phone. The problem was that it downloaded the email to the
phone and deleted it from Outlook. Can I configure so that the messages stay
in Outlook as well as come to my phone?

 

[Paul E]

This was in Outlook 2000

 

[Roady [MVP]]

Which mail account type are you using?
Assuming POP3, make sure you configure your mobile device to leave a copy on
the server. See support for your mobile device if you do not know how to do
this.

 

[Leonid S. Knyshov // SBS Expert]

I tried using Outlook as my email client on my desktop and linking that email
address to my phone. The problem was that it downloaded the email to the
phone and deleted it from Outlook. Can I configure so that the messages stay
in Outlook as well as come to my phone?

How did you link to that e-mail address on your phone?

Is it configured to sync with Outlook or did you configure POP3 settings
in your phone?

ActiveSync (I doubt you have Vista or Windows 7, so I am guessing
ActiveSync) has settings to configure the behavior of how e-mail gets
synchronized.

http://support.microsoft.com/kb/923005 - this is a video about
activesync. Have fun
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you

 

[Paul E]

I'm using a Palm Treo and the account type is IMAP4

I can't find a setting anywhere to tell it to leave a copy on the client.

When I use a web based email, it does exactly that, leaves a copy

Paul

 

[Leonid S. Knyshov // SBS Expert]

I'm using a Palm Treo and the account type is IMAP4

I can't find a setting anywhere to tell it to leave a copy on the client.

When I use a web based email, it does exactly that, leaves a copy

The account type may be IMAP on the phone. What is it on your Outlook?

IMAP does not download mail from the server and subsequently delete it
in the way POP3 would.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you