Limited Users Can't Use Internet Connections

[Guest]

Using Windows XP Home
================

I have two internet, network connections - 1 DSL, and 1 dial up. They work
fine from administrative user accounts, but not from limited users accounts.
If I log
into a limited users account and then click on Start, Connect To, and then
click on one of those two network connections they do not work. What do I
need to change so that my limited users can access the internet? (Making them
adminstrators is not an option.

 

[Hans-Georg Michna]

Using Windows XP Home
================

I have two internet, network connections - 1 DSL, and 1 dial up. They work
fine from administrative user accounts, but not from limited users accounts.
If I log
into a limited users account and then click on Start, Connect To, and then
click on one of those two network connections they do not work. What do I
need to change so that my limited users can access the internet? (Making them
adminstrators is not an option.

Dan,

please check http://www.michna.com/kb/WxDialUp.htm.

Hans-Georg

 

[Guest]

Hans,

Thank you for your suggestion. I tried it, but it did not work. When I log
into a limited users account, click the "Start" button, then click "Connect
To", and then left click on the DSL connection nothing happens. If I right
click on the DSL connection, "Connect" is grayed out or disabled. That's even
after I followed the steps which you prescribed on your web page.

- Dan R.

 

[Hans-Georg Michna]

Thank you for your suggestion. I tried it, but it did not work. When I log
into a limited users account, click the "Start" button, then click "Connect
To", and then left click on the DSL connection nothing happens. If I right
click on the DSL connection, "Connect" is grayed out or disabled. That's even
after I followed the steps which you prescribed on your web page.

Dan,

what happens when you create an entirely new connection and
enable the "Save this user name and password for the following
users." and "Anyone who uses this computer" settings
immediately?

Sorry, but apart from this test I don't know any solution
off-hand. Could have something to do with user rights.

Perhaps somebody else can help? Please chime in.

Hans-Georg

 

[Malke]

Dan,

what happens when you create an entirely new connection and
enable the "Save this user name and password for the following
users." and "Anyone who uses this computer" settings
immediately?

Sorry, but apart from this test I don't know any solution
off-hand. Could have something to do with user rights.

Perhaps somebody else can help? Please chime in.

Hans-Georg

I have some notes from MVP Kelly Theriot about limited users not being
able to get online. I can't pinpoint the original location on her site
(an excellent resource, btw at http://www.kellys-korner-xp.com/xp.htm)
but here's the info:

Registry settings to check from Kelly Theriot for the problem that
limited users can't get online. Seems to be connected with malware, but
check these entries:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings]

ProxyEnable set to 0
ProxyServer verify that the IPort is valid

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\ControlPanel]

Connection Settings
Connwiz Admin Lock

Set either both to 0 or delete.

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

NoInternetOpenWith
NoWebServices

Set either both to 0 or delete.

Note: NoPublishingWizard and NoOnlinePrintsWizard could also be listed

[HKEY_CURRENT_USER\Software\Policies\Microsoft\InternetManagement]

RestrictCommunication

Set to 0 or delete

Dan, since Kelly mentions that malware could be involved, make sure the
computer is 100% spyware and virus-free. Post back if you need help
doing that.

Malke

 

[Guest]

Thank you Malke,

I searched for all of those items in my registry, but those that were there
were already set to the values which you instructed me to set them to. So I
still have the problem.

Does anyone else have an idea?

- Dan R.

Dan,

what happens when you create an entirely new connection and
enable the "Save this user name and password for the following
users." and "Anyone who uses this computer" settings
immediately?

Sorry, but apart from this test I don't know any solution
off-hand. Could have something to do with user rights.

Perhaps somebody else can help? Please chime in.

Hans-Georg

I have some notes from MVP Kelly Theriot about limited users not being
able to get online. I can't pinpoint the original location on her site
(an excellent resource, btw at http://www.kellys-korner-xp.com/xp.htm)
but here's the info:

Registry settings to check from Kelly Theriot for the problem that
limited users can't get online. Seems to be connected with malware, but
check these entries:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings]

ProxyEnable set to 0
ProxyServer verify that the IPort is valid

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\ControlPanel]

Connection Settings
Connwiz Admin Lock

Set either both to 0 or delete.

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

NoInternetOpenWith
NoWebServices

Set either both to 0 or delete.

Note: NoPublishingWizard and NoOnlinePrintsWizard could also be listed

[HKEY_CURRENT_USER\Software\Policies\Microsoft\InternetManagement]

RestrictCommunication

Set to 0 or delete

Dan, since Kelly mentions that malware could be involved, make sure the
computer is 100% spyware and virus-free. Post back if you need help
doing that.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

 

[Malke]

Thank you Malke,

I searched for all of those items in my registry, but those that were
there were already set to the values which you instructed me to set
them to. So I still have the problem.

Does anyone else have an idea?

What about the malware aspect that Kelly mentions? What have you done to
make sure the machine is completely clean? If you need suggestions as
to how to scan for malware, let me know. Make sure you do scans with at
least Ad-aware and Spybot S&D in all user accounts as they will find
user-specific stuff in each account.

Malke