G
Guest
In Dec. I purchased a few albums from WalMart. Everything was fine. I backed
up my license file. I had a problem with my computer and had to
reinstall/repair the XP, after which I was required to reinstall many
programs. None of my purchased music will play now, says I need a license.
I restored the license file from my back-up, and I called WalMart Music
customer service, they said that they reset the licenses. I could still not
get the licenses. Thinking it was perhaps a WalMart problem, I purchased an
album from MSN Music. When I try to play the songs I am asked if I wish to
purchase or if I own it already. When I click that I own it I get "acquiring
license" then "license download complete, play your song" HOWEVER "play"
button is not activated and status in Media Player 10 still indicates
"Acquiring License" and seems to just hang there. I have tried iTunes player
with the same results (or maybe it was MusicMatch, whichever one goes out for
the license, the other just said license was needed) I have turned off
firewall and anti-virus software. Anyone out there have any other
suggestions?
up my license file. I had a problem with my computer and had to
reinstall/repair the XP, after which I was required to reinstall many
programs. None of my purchased music will play now, says I need a license.
I restored the license file from my back-up, and I called WalMart Music
customer service, they said that they reset the licenses. I could still not
get the licenses. Thinking it was perhaps a WalMart problem, I purchased an
album from MSN Music. When I try to play the songs I am asked if I wish to
purchase or if I own it already. When I click that I own it I get "acquiring
license" then "license download complete, play your song" HOWEVER "play"
button is not activated and status in Media Player 10 still indicates
"Acquiring License" and seems to just hang there. I have tried iTunes player
with the same results (or maybe it was MusicMatch, whichever one goes out for
the license, the other just said license was needed) I have turned off
firewall and anti-virus software. Anyone out there have any other
suggestions?