Lexmark Z42 printer

[Ron]

I recently upgraded from 98 SE to XP home Ed and now
cannot print to my Lexmark Z42 printer. I have tried
LPT1,2 and USB ports and cables, but cannot even print a
test page. It spools and stays there. I have downloaded
and reloaded both signed and unsigned drivers many
times. Device manager says the ports are working fine. I
have just re-installed my old hard drive with 98 SE on it
and the printer is working again. It is something about
Windows XP. Can anyone help please?

 

[Cari MS-MVP]

You kept the printer connected during the upgrade........ now you must do a
COMPLETE uninstall and reinstall of the printer. Disconnect the printer
from the PC.

It's a Lexmark. See Bruce Sanderson's instructions at
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

After rebooting, download a new set of drivers from the Lexmark website and
install the software. Do NOT reconnect the printer to the PC until the
software tells you to do so.

Cari
www.coribright.com