Not directly related to the message above- but rather the one that
started this:
Artcopy55 MFC application has encountered a problem...
Lexmark Help got back to me quickly- There is a patch for XP that must
be applied as the admin on your XP box. Power User's cannot scan and
print with this patch, so I had to write them. They said:
Thank you for contacting Lexmark.
To resolve this error, complete steps A and B below.
Step A:
1. Open Windows Explorer.
2. Go to C:\Program Files\LexmarkX73.
3. Delete the Artcopy55.jac file.
4. Open the Scan & Copy Control Program. (Go to Start, Programs,
Lexmark
X73, Scan & Copy Control Program.)
The file will be rewritten with the latest settings.
Step B:
1. Open Windows Explorer.
2. Go to C:\Windows\Twain_32.
3. Delete all folders except for the Lexmark folder.
4. Reboot the computer.
If you have any more questions or concerns, please contact me at your
convenience and I will be happy to assist you. (If I am not available,
another representative will reply to you as soon as possible.) To
respond,
please select "Reply" in your e-mail software, and be sure that the
past
e-mail is included in this reply.
[AOL Users: In order to include the previous e-mail, you must
highlight
it
with your mouse when you are replying.]
If you need to reply, please be sure to include in your message all
information from prior e-mail messages & replies. If your e-mail
client
automatically deletes prior e-mail thread information, it will cause a
delay while we look up your support history. If this is the case you
may
want to save the old e-mails as attachments and attach them to the
current
e-mail.
Sincerely,
Hema
Lexmark eSupport Team
http://support.lexmark.com
*****Original Message*****
