lexmark X125

[Guest]

I am unable to access the preferences functionality of this printer, fax,
scanner, copier. When I click the properties/preferences button, I get "PDP
Properties MFC Application has encountered a problem and must close". My
computer freezes and I have to reboot. I have uninstalled/re-installed this
printer numerous times with no luck.

 

[Alan Morris [MSFT]]

make sure you use the Lexmark utility to remove the driver (and a bunch of
other settings) as well. You can find the removal utility on Lexmark's
website.

Also review
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm#LexmarkDriver

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Thank you for the prompt reply. I went to the bsanders link and followed
steps 1-5 no luck. I then followed steps 15-17 then 8 & 9. I downloaded the
driver for XP from the Lexmark site and and the printer loaded fine but still
I get the same error message. I'll try the Lexmark utility to remove the
drivers next. If that doesn't work any other suggestions other than throwing
the printer out the window??

make sure you use the Lexmark utility to remove the driver (and a bunch of
other settings) as well. You can find the removal utility on Lexmark's
website.

Also review
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm#LexmarkDriver

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I am unable to access the preferences functionality of this printer, fax,
scanner, copier. When I click the properties/preferences button, I get
"PDP
Properties MFC Application has encountered a problem and must close". My
computer freezes and I have to reboot. I have uninstalled/re-installed
this
printer numerous times with no luck.