Lexmark 1185 Spooler crap.

[Guest]

I'm tryin to install a Lexmark printer but this pop up comes up.

"Could not start the Print Spooler service on Local Computer

Error 2: The system cannot find the file specified."

What do I do to find/get that file?

 

[Ramesh, MS-MVP]

Gary,

Type in Start, Run:

cmd /k sc qc spooler

Paste the output here.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


I'm tryin to install a Lexmark printer but this pop up comes up.

"Could not start the Print Spooler service on Local Computer

Error 2: The system cannot find the file specified."

What do I do to find/get that file?

 

[Guest]

16 bit MS-DOS Subsystem

C:\WINDOWS\system32\cmd.com
The NTVDM CPU has encountered and illegal instruction
CS:0101 IP0349 OP: fe ff 00 01 ff choose close to terminate the application

I hit ignore and the bottom numbers and letters change, so I have to close
the box and it closes the command prompt

 

[Ramesh, MS-MVP]

C:\WINDOWS\system32\cmd.com

cmd.com is NOT a Windows file. It might be a trojan.

Delete the cmd.com file from System32 folder. And run a full system virus
scan


--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


16 bit MS-DOS Subsystem

C:\WINDOWS\system32\cmd.com
The NTVDM CPU has encountered and illegal instruction
CS:0101 IP0349 OP: fe ff 00 01 ff choose close to terminate the application

I hit ignore and the bottom numbers and letters change, so I have to close
the box and it closes the command prompt

 

[Guest]

Ok I like ran a check but nothing happened.

cmd.com is NOT a Windows file. It might be a trojan.

Delete the cmd.com file from System32 folder. And run a full system virus
scan


--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


16 bit MS-DOS Subsystem

C:\WINDOWS\system32\cmd.com
The NTVDM CPU has encountered and illegal instruction
CS:0101 IP0349 OP: fe ff 00 01 ff choose close to terminate the application

I hit ignore and the bottom numbers and letters change, so I have to close
the box and it closes the command prompt

 

[Ramesh, MS-MVP]

Ok I like ran a check but nothing happened.

Which check, Gary. You just need to delete the cmd.com from your System32
folder.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


Ok I like ran a check but nothing happened.

 

[Guest]

I ran a virus check because cmd.com wasn't in that folder.

 

[Ramesh, MS-MVP]

Open Folder Options in Control Panel.
In the View, tab, uncheck "Hide extensions for known file types"

Then, locate the cmd.com and delete it from System32 folder.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


I ran a virus check because cmd.com wasn't in that folder.