latest update caused error

J

Jeff

I just received notification that a critical update was available for my XP
SP2 system. So I downloaded and installed it without problem. It then
asked me to reboot which I did.

When the system came back up a popup announced:

The system DLL user32.dll was relocated in memory. The application will not
run properly. The relocation occurred because the DLL
C:\Windows\system32\HHCTRL.OCX occupied an address range reserved for
Windows system DLLs. The vendor supplying the DLL should be contacted for a
new DLL.

What does this mean? What should I do? It did not tell me which application
or vendor to contact. What now?

Jeff
 
O

Ottmar Freudenberger

Jeff said:
The system DLL user32.dll was relocated in memory. The application will not
run properly. The relocation occurred because the DLL
C:\Windows\system32\HHCTRL.OCX occupied an address range reserved for
Windows system DLLs. The vendor supplying the DLL should be contacted for a
new DLL.

What does this mean? What should I do?

See http://support.microsoft.com/kb/935448/en-us for a fix.

Bye,
Freudi (sorry for sounding monotone, but...)
 
R

Rock

Jeff said:
I just received notification that a critical update was available for my XP
SP2 system. So I downloaded and installed it without problem. It then
asked me to reboot which I did.

When the system came back up a popup announced:

The system DLL user32.dll was relocated in memory. The application will
not run properly. The relocation occurred because the DLL
C:\Windows\system32\HHCTRL.OCX occupied an address range reserved for
Windows system DLLs. The vendor supplying the DLL should be contacted for
a new DLL.

What does this mean? What should I do? It did not tell me which
application or vendor to contact. What now?

Download the fix from this KB article.

The Realtek HD Audio Control Panel may not start, and you receive an error
message when you start the computer: "Illegal System DLL Relocation"
http://support.microsoft.com/kb/935448/
 

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