Laser Postcards Ricoh 3800

[Eric]

We are in the real estate business and we produces a large number of
two page property reports daily. We have a couple of Ricoh 3800's to
handle our output. The property report consists mostly of text, a
survey, and a digital image.

We are experimenting with printing complimentary postcards with each
report. The postcards are printed on cardstock which we feed through
the bypass tray. On the front we print four images of the property and
then we cut the cardstock into four cards. We'll be running a couple
of sets of postcards per week, and the quality is acceptable for what
we are trying to do.

Unfortunately, we have two horizontal color lines that appear across
every (front) page we print. The lines do not appear when we do a test
print on normal paper. We tried using the lightest postcard cardstock
we could find and the lines still were there. They run lengthwise
through the paper are centered almost exactly halfway through the
postcards, which makes them totally unusable.

Is this a problem with the thickness of the cardstock? Or is it a
problem with the Laser?

(We tried using an inkjet and it's just too slow for our volume) So
we'd really like to get this working with the Ricoh.

Thanks,
Eric

 

[Timothy Lee]

We are in the real estate business and we produces a large number of
two page property reports daily. We have a couple of Ricoh 3800's to
handle our output. The property report consists mostly of text, a
survey, and a digital image.

We are experimenting with printing complimentary postcards with each
report. The postcards are printed on cardstock which we feed through
the bypass tray. On the front we print four images of the property and
then we cut the cardstock into four cards. We'll be running a couple
of sets of postcards per week, and the quality is acceptable for what
we are trying to do.

Unfortunately, we have two horizontal color lines that appear across
every (front) page we print. The lines do not appear when we do a test
print on normal paper. We tried using the lightest postcard cardstock
we could find and the lines still were there. They run lengthwise
through the paper are centered almost exactly halfway through the
postcards, which makes them totally unusable.

Is this a problem with the thickness of the cardstock? Or is it a
problem with the Laser?

Is this cardstock you are using meant to be used with a laser? (ie is it
an inkjet glossy paper). Check the instructions for the maximum
weight/thickness allowed by the printer, is there a different tray/input
bin to use for special media?