Laptop won't load after adding RAM

[Guest]

We have a number of Gateway Solo5350 laptops - 1.06ghz that shipped with 128
of RAM (old - yes). We upped the RAM a couple of years ago to 256 -
everything was fine. Now trying to go to 512 and laptop won't load. This
laptop is rated to accept up to 1g RAM - 133MHz SDRAM.

Tried to upgrade the RAM to 512 in an Existing-imaged laptop. Would not
load. Found that in some cases, if we left one 128 stick and just increased
the 2nd stick to 256, this would work - at least it seems to but don't know
if it will continue.

I have installed WinXPsp2 and software onto a laptop that had 512RAM
installed before the OS was installed. It worked great for a few hours. I
was just about done with the laptop and suddenly it locked up. Now it won't
load.

There is no error message - just goes to the windows screen and then screen
goes black and stays there. Harddrive seems to be trying to work but stops -
nothing visible - just hung up. I can get in in safe mode.

Any ideas on why the laptop won't accept the RAM or how to get it to load
would be greatly appreciated.
Thanks!
Jeannie

 

[DL]

Not all memory is equal, what works in one might not in another
Usually I'd suggest one of the major memory manu sites and use their
configerator, eg www.crucial.com
however your laptop is a little old and may not show.

"(e-mail address removed)"

 

[Bruce Chambers]

We have a number of Gateway Solo5350 laptops - 1.06ghz that shipped with 128
of RAM (old - yes). We upped the RAM a couple of years ago to 256 -
everything was fine. Now trying to go to 512 and laptop won't load. This
laptop is rated to accept up to 1g RAM - 133MHz SDRAM.

Tried to upgrade the RAM to 512 in an Existing-imaged laptop. Would not
load. Found that in some cases, if we left one 128 stick and just increased
the 2nd stick to 256, this would work - at least it seems to but don't know
if it will continue.

I have installed WinXPsp2 and software onto a laptop that had 512RAM
installed before the OS was installed. It worked great for a few hours. I
was just about done with the laptop and suddenly it locked up. Now it won't
load.

There is no error message - just goes to the windows screen and then screen
goes black and stays there. Harddrive seems to be trying to work but stops -
nothing visible - just hung up. I can get in in safe mode.

Any ideas on why the laptop won't accept the RAM or how to get it to load
would be greatly appreciated.
Thanks!
Jeannie

It is absolutely essential that any new RAM module(s) be fully
compatible with both the motherboard and/or any other RAM module(s)
already in the system. Additionally, there are sometimes jumper
switches on older motherboards that need to be reset for new RAM
configurations. Consult your motherboard's manual or the manufacturer's
web site for specific instructions and compatibility requirements.

If you cannot lay your hands upon the computer's manual and the
manufacturer doesn't provide a support web site, you can use these
utilities to help determine the correct type of RAM needed:

SiSoft's Sandra
http://www.sisoftware.co.uk/index.php?dir=&location=sware_dl&lang=en

Belarc Advisor
http://www.belarc.com/free_download.html

Unlimited Possibilities' AIDA32
http://forum.aumha.org/overflow/aida32.zip

Lavalys' Everest Home
http://www.lavalys.com/products/overview.php?pid=1&lang=en

Also, Crucial Memory's web site (www.crucial.com) has a database
to help to find the right RAM for your specific make and model
computer and/or motherboard.


--

Bruce Chambers

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[Guest]

Director of IT purchased memory twice - each time following manufacturers
specs and with the assurance from vendor that RAM was compatible with our
laptops. If we put 1 stick of new 256RAM in the laptop with an old 128
stick, it seems to work. If we put 2 new 256's in, does not.