Laptop Shutsdown After Upgrade from Win98 to XP Pro

[Guest]

I am a volunteer administrator for a non-profit

I upgraded a Dell Latitude Laptop from Windows 98 to Windows XP. It has a docking station

Now, periodically, the users gets a pop up window titled "System Shutdown", with the contents, "This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY\SYSTEM", it is followed by "Time before Shutdown: " + a framed message box in the dialogue that sates "Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly"

Any suggestions on resolving. It is shutting down at varying amounts of time from 20 to 5 minutes repeatedly making the machine unusable

Thanks in advance

 

[Carey Frisch [MVP]]

There are thousands of nasty computer viruses/worms looking for unprotected
computers. Your computer can be infected within a few milliseconds the moment
an internet connection is established if your computer is not properly secured.

Apparently, your computer is now infected with the W32.Blaster.Worm or one of its variants.
This happened because you have not been using an internet connection firewall and have
apparently neglected to install the critical updates available at the Windows Update website.

------------------------------------------------------------------

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.

------------------------------------------------------------------

Then immediately turn-on Windows XP's built-in Firewall:
http://www.microsoft.com/security/protect/

Special note if you use AOL:

America Online installs its own connection settings that override
the ones that come with Windows XP. America Online's
connection settings don't include a way to turn on Windows XP's
built-in firewall.

Visit the following web site for instructions on downloading
a FREE firewall program for your computer.

Ref: http://www.updatexp.com/free.html

What You Should Know About the Blaster Worm and Its Variants
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove Blaster worm and Nachi worm infections from computers
that are running Windows 2000 or Windows XP
http://support.microsoft.com/?kbid=833330

MS03-039: A Buffer Overrun in RPCSS Could Allow
an Attacker to Run Malicious Programs
http://support.microsoft.com/default.aspx?kbid=824146

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------------------


|I am a volunteer administrator for a non-profit.
|
| I upgraded a Dell Latitude Laptop from Windows 98 to Windows XP. It has a docking station.
|
| Now, periodically, the users gets a pop up window titled "System Shutdown", with the contents, "This system
is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This
shutdown was initiated by NT AUTHORITY\SYSTEM", it is followed by "Time before Shutdown: " + a framed message
box in the dialogue that sates "Windows must now restart because the Remote Procedure Call (RPC) service
terminated unexpectedly".
|
| Any suggestions on resolving. It is shutting down at varying amounts of time from 20 to 5 minutes repeatedly
making the machine unusable.
|
| Thanks in advance.
|